Competitive prices
Customers report good brands and prices sometimes cheaper than online, with room to negotiate on some purchases.
Al Jasmi Mobile Phones
Al Satwa
Al Jasmi Mobile Phones is a phone shop in Al Satwa where customers buy new and used mobiles, including iPhones, and accessories. Reviews also mention phone repairs, trade-ins and competitive pricing, with some shoppers finding certain deals cheaper than online or mall prices.
Reputation Score
4.4
★★★★☆
587 ratings
Source: Google Maps
The Good Stuff
Used phones
The shop carries clean used phones, including second-hand iPhones, giving buyers more choice beyond new devices.
Visible repair
One customer said a phone camera was replaced in front of them, quickly and professionally, for less than another shop quoted.
Phone availability
A long-term customer says the shop stocks original iPhones and sometimes receives new releases before other sellers.
Accessory value
Reviews mention reasonably priced accessories, including an original AirPods Pro 2 set sold with warranty.
Trade-ins
Customers have sold phones there over many years and describe the offered prices as honest.
Tips for a Better Visit
Check repairs. Test every repaired function before leaving; one customer reported shutdowns every 5–10 minutes after a screen repair.
Ask screens. Ask which screen options are available and compare quality, since one review reported lost Face ID, True Tone and brightness.
Plan parking. Allow extra time for parking in Al Satwa; a review calls parking a big problem.
Confirm payment. Ask about card acceptance and any surcharge before paying; one review mentions a 3% Visa transaction fee.
Negotiate prices. For phones and rare finds, try haggling: a customer says it led to a fair price.
Check insurance. If insurance matters, confirm eligibility first because one review says many imported phones were not eligible.
Plan the visit
Practical details
13 C St
Al Satwa, Dubai
| Mon | 9:30 AM – 12:00 AM |
| Tue | 9:30 AM – 12:00 AM |
| Wed | 9:30 AM – 12:00 AM |
| Thu | 9:30 AM – 12:00 AM |
| Fri | 9:30 AM – 12:00 AM |
| Sat | 9:30 AM – 12:00 AM |
| Sun | 9:30 AM – 12:00 AM |
Popular Mentions
iPads
Reviews mention the shop as a place to buy new and used mobiles as well as iPads.
iPhone XS screen
An iPhone XS screen replacement is mentioned, alongside concerns about Face ID, True Tone and display quality.
Common Concerns
Repair risks
Some customers reported phones developing faults after screen repairs, including unexpected shutdowns and a damaged battery.
Missing parts
One review reports missing iPhone parts after a repair, so inspect the device carefully before leaving.
Screen quality
A replacement iPhone XS screen reportedly lost Face ID and True Tone and had poor clarity and brightness.
Parking difficulty
Parking is described as a significant problem around the shop.
Card surcharge
A customer says card payments were not accepted normally and a 3% Visa transaction fee was passed to them.
DXB
LOCAL
LOCAL
The Bottom Line
Al Jasmi Mobile Phones in Al Satwa is mainly a place to compare new and used mobiles, especially iPhones, along with accessories and tablets. Reviews mention clean used phones, second-hand iPhones, iPads and newer releases, while long-term customers also use the shop to sell or trade in their phones. Prices are a major draw, and some shoppers say they beat online or mall prices.
The accessories selection gets specific praise too: one customer bought an original AirPods Pro 2 at a lower price than Apple’s, with warranty. Another review describes a phone camera replacement completed in front of the customer, quickly and professionally, at 20 Dhs less than another shop. Customers also mention helpful staff and a clean, organised store.
Repairs are the area to approach carefully. Other reviewers reported missing iPhone parts, a battery problem after an iPhone X screen repair, and an iPhone 11 that began shutting down. An iPhone XS screen replacement reportedly affected Face ID, True Tone, clarity and brightness, so ask about screen quality and test everything before leaving.
Parking can be difficult. Also confirm card-payment terms and insurance eligibility: one review mentions a 3% Visa fee and imported phones that may not qualify for insurance. For purchases, asking about the price—and negotiating—may be worthwhile.