Clear guidance
Staff took time to explain multiple medicines and how to take them, rather than simply handing over the prescription.
Al Kefaya Pharmacy Dubai
Jumeirah
Al Kefaya Pharmacy is a Jumeirah pharmacy where customers can fill prescriptions, ask questions about medicines and order for delivery. Reviews highlight patient explanations, a clean and organised setting, and a broad selection that also includes cosmetic products.
Reputation Score
4.8
★★★★★
132 ratings
Source: Google Maps
The Good Stuff
Helpful team
Customers describe the team as knowledgeable, supportive and willing to suggest options when answering questions.
Delivery options
Reviews mention WhatsApp ordering, fast delivery and one reported instance of free home delivery.
Clean setting
One detailed review specifically describes the pharmacy as clean and organised alongside its professional service.
Medicine range
A customer said the pharmacy had the medicines they were looking for, while another praised its wide cosmetic selection.
Emergency help
A visitor passing through Dubai for only a few hours said the pharmacy assisted with an emergency and medication.
Tips for a Better Visit
Use WhatsApp. For convenience, ask about ordering through WhatsApp; one customer reports cooperative handling and fast delivery.
Confirm deliveries. If ordering remotely, double-check the delivered items against your request; one reviewer reported errors despite sending photos.
Ask questions. Bring your medication questions and ask for usage guidance; reviews say staff took time to explain prescriptions and suggest options.
Request options. If you are unsure what to choose, ask about alternatives, as a reviewer says the staff suggested options after answering questions.
Check cosmetics. If you need beauty products as well as medicine, ask about the cosmetic range mentioned by a customer.
Plan the visit
Practical details
588 Al Wasl Rd
Jumeirah - Jumeirah 3, Dubai
| Mon | 8:00 AM – 2:00 AM |
| Tue | 8:00 AM – 2:00 AM |
| Wed | 8:00 AM – 2:00 AM |
| Thu | 8:00 AM – 2:00 AM |
| Fri | 8:00 AM – 2:00 AM |
| Sat | 8:00 AM – 2:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Common Concerns
Wrong items
One delivery complaint says the order was incorrect even after photos were sent to help confirm the items.
Rude service
The same delivery complaint alleges shouting, arguing and poor customer service, so confirm order details carefully.
DXB
LOCAL
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The Bottom Line
Al Kefaya Pharmacy in Jumeirah is a useful stop for prescriptions, medication questions and delivery orders. Reviews describe staff taking time to explain how to use several medicines, suggesting options, and helping customers who needed medication during a short emergency visit to Dubai. That makes the pharmacy more useful than a quick collection point if you need clarification.
Ordering can be done through WhatsApp, and customers mention fast delivery. One reviewer also reported that all medicine was delivered home free of charge, although that should be confirmed when placing an order rather than treated as a standing price promise. There is one important counterpoint: a delivery complaint says the wrong items arrived even after photos were sent, alongside allegations of shouting and poor customer service.
Check the order carefully when it arrives. Inside, a detailed review calls the pharmacy clean and organised. The selection is not limited to medicines either; cosmetic products are specifically mentioned.
Overall, the strongest pattern is patient, accommodating assistance, with several reviews praising the team’s knowledge and willingness to answer questions. For a first visit, bring the prescription or exact product details, ask how medicines should be taken, and verify any delivery order before accepting it.