License guidance
Reviews describe clear, step-by-step help with opening a new licence, including explanations of each stage.
Al Manara Center | DET - OnTime Government Services اقتصادية دبي | المنارة سنتر -
Al Wasl
The Al Wasl location is permanently closed. Its former OnTime Government Services operation helped customers with tasks such as opening or renewing trade licences and processing residence visas; the business directs customers to its Mazaya Centre branch for assistance.
Reputation Score
4.2
★★★★☆
116 ratings
Source: Google Maps
The Good Stuff
Fast processing
A residence application submitted on Friday was reportedly issued in the system by Sunday morning, despite the holiday.
Visa support
Customers reported smooth assistance with family, residence, Golden Visa and sponsorship paperwork.
Online option
One customer was guided to apply and pay online, then collect the report with no waiting at the centre.
Arabic translation
Arabic translation support was specifically praised as efficient, professional and polite.
Ejari help
Reviews mention assistance with Ejari registration and related paperwork.
Tips for a Better Visit
Check availability. Confirm that your required service is available before starting, as one review says some work had to be completed at other centres.
Try online. For document services, ask whether you can apply and pay online before collecting the finished report to avoid waiting.
Allow buffer. Build in extra time for attestation documents: one review reported a four-day delay beyond the stated three-working-day maximum.
Plan the visit
Practical details
Dubai Municipality - Sheikh Zayed Rd
Al Safa 2 - Al Manara, Dubai
Common Concerns
Higher fees
One customer said the service fee was much higher than at main centres such as Al Barsha Mall.
Limited services
A review says some services were unavailable there, requiring customers to visit another centre and return.
Delayed attestation
One document sent for attestation was still not ready after four days, beyond the stated maximum of three working days.
DXB
LOCAL
LOCAL
The Bottom Line
The Al Manara Center location in Al Wasl is permanently closed, so do not plan a visit there. The former OnTime Government Services counter handled practical government paperwork, including new and renewed trade licences, Ejari registration, residence visas and Golden Visa applications. The business directs customers to its Mazaya Centre branch for assistance instead.
Historical reviews are strongest on staff guidance and communication. Customers described licence applications as smooth when each step was explained clearly, and one residence application submitted on a Friday was reportedly issued in the system by Sunday morning, even though it was a holiday. Arabic translation and family visa paperwork were also mentioned positively.
There are two useful cautions in the review record. One customer found the service fee much higher than at main centres such as Al Barsha Mall, while another said not every service was available and some work had to be completed at another centre. Attestation also took four days in one case despite a stated maximum of three working days.
For document collection, ask whether online application and payment are available; one customer reported collecting a report with zero waiting time after using that route. Since the Manara branch is closed, confirm the current service location before travelling.