Fast resolution
A stuck visa cancellation was reportedly completed in under two minutes, with the confirmation email expected the same or next day.
Al Safa
Al Manara Centre is a government office in Al Safa handling immigration, Amer, Ejari and related paperwork. Reviews suggest it can be a quick place to resolve visa problems, with some customers finishing cancellation, stamping or renewal work in minutes.
Source: Google Maps
A stuck visa cancellation was reportedly completed in under two minutes, with the confirmation email expected the same or next day.
One customer said the person at counter 1 answered questions patiently while completing the work very quickly.
The centre was described as neat, clean and calm, which can make government paperwork feel less tense.
A UK driving-licence conversion was completed in under an hour, including the eye test and printing process.
One review mentions plenty of shaded parking and says the building was easy to reach.
Several reviews describe officers guiding visitors through difficult visa cases and resolving long-pending problems.
Check hours. For Ejari, check Friday timings before travelling: one review says the centre is closed Friday morning and opens from 2pm.
Verify information. Double-check instructions and processing details before returning; one visitor said incorrect information led to three wasted days.
Confirm systems. If visiting for Ejari, check that the system is working first, since a visitor reported arriving during an outage with no repair estimate.
Follow signs. Allow extra time to find the correct office because a recent visitor said more internal signs are needed.
Prepare documents. For a UK licence conversion, bring your Emirates ID, driving licence and UAE mobile number; the review says these were required.
Plan access. If you use crutches or have mobility difficulties, check the parking and entrance route in advance because the walk may be long.
Plan the visit
| Mon | 7:00 AM – 6:00 PM |
| Tue | 7:00 AM – 6:00 PM |
| Wed | 7:00 AM – 6:00 PM |
| Thu | 7:00 AM – 6:00 PM |
| Fri | 7:30 AM – 12:00 PM, 2:00 PM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
A visitor approached the GDRFA reception about a family visa renewal issue, though the guidance received was criticised.
Ejari is available at the centre, with reviews ranging from five-minute resolutions to complaints about delays and system outages.
Reviews range from very helpful officers to counter staff who allegedly ignored questions or spoke rudely.
Some visitors report being sent back repeatedly, including one person who returned for five days without a solution.
A recent review says the centre needs more signs, so finding the right office may take extra effort.
Visitors using crutches may face a long walk from parking, with too few disabled spaces near the back entrance.
Refurbishment in the lobby was reported to slow down visits and could make the arrival experience less straightforward.
These are customer-reported mentions, not a current price list. Prices may have changed.
eye test
“- go to the eye test on the ground floor, it takes few minutes and cost 185AED and you get the eye test directly communicated through the system”Google review · January 2025
The Bottom Line
Al Manara Centre is a government office in Al Safa where visitors use immigration and Amer counters for tasks such as visa cancellation, stamping and family visa renewal. The strongest reviews describe quick issue resolution: one stuck cancellation was reportedly cleared in under two minutes, while another customer completed a visa-related visit in about ten minutes. The centre also handles other government paperwork.
A detailed review says a UK driving-licence conversion took less than an hour from the ground-floor eye test to receiving the newly printed UAE licence. Ejari is another frequently mentioned service, though its experience appears less consistent: one customer praised a five-minute resolution, while others reported repeated visits or a system outage. Expect a generally clean, calm setting and shaded parking, but do not assume every counter experience will be smooth.
Several visitors describe patient, polite officers; others report rushed or rude communication and difficulty getting questions heard. Signage inside may be limited, and visitors with mobility problems should check the route because disabled parking near the entrance is described as insufficient. For Ejari, check Friday hours before setting out: a review says it opens from 2pm to 7pm on Fridays.