Art range
Reviews describe a strong selection of painting supplies, notebooks and pens for hobbyists and artists.
Al Masam Stationery (L.L.C)
Al Karama
Al Masam Stationery in Al Karama is a stationery, office, school and art-supplies shop, with printing and customised corporate-gift services also available. Reviews make it worth considering for painting supplies and mixed-media workshops, though online ordering and after-sales service can be inconsistent.
Reputation Score
3.9
★★★★☆
391 ratings
Source: Google Maps
The Good Stuff
Custom printing
Customers mention custom printed notebooks and canvass alongside paints, extending the shop beyond basic stationery.
Fast delivery
Some customers report same-day or next-day doorstep delivery after a call or email.
Helpful assistance
Several reviews describe patient product guidance and staff who helped match items to specific requirements.
Art workshops
The shop has hosted mixed-media workshops, including sessions described as suitable for children too.
Urgent orders
One customer says the team arranged items at very short notice when the order was needed urgently.
Tips for a Better Visit
Check stock. Before paying online, confirm availability directly; one order discovered 14 of 21 items were out of stock.
Compare prices. Check the website and shop price before travelling, as customers reported a AED 20 in-store difference.
Confirm orientation. For whiteboards, verify horizontal or vertical orientation before ordering because identical images and descriptions caused confusion.
Ask returns. Clarify the return or exchange policy before buying art materials; one customer was refused an exchange within two hours.
Plan delivery. Do not rely on a tight event deadline without confirming delivery timing; several online orders arrived late or not at all.
Plan the visit
Practical details
Near Post Office - 19th Street,Lahej Khalifa Building - Zaa'beel St
Al Karama, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 12:30 PM, 2:30 PM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 10:00 AM – 8:00 PM |
Popular Mentions
Vallejo paints
A customer specifically bought Vallejo paints, though the review raised concerns about the delivered colour and dilution.
Frederix canvas roll
Frederix canvas roll was mentioned in a complaint about canvas quality and unresolved follow-up.
Common Concerns
Online delays
Multiple reviews report late deliveries, unanswered messages and delivery dates that were not honoured.
Rude service
Several customers describe abrupt or insulting interactions by phone and at the counter.
Price mismatch
Customers report website and shop prices differing, including one product priced AED 20 higher in-store.
Returns policy
Reviews describe refused exchanges or refunds, including for sealed art products and incorrect items.
Stock accuracy
An online order review found 14 of 21 paid items were out of stock after several days.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 18
scale
“I purchased a scale for AED 18, but when I immediately asked to return or replace it (as it was not the right one needed), the response from the front desk staff was extremely unhelpful and rude”Google review · September 2025
90dhs
happy birthday balloon string
“This same string was sold for 90dhs here!”Google review · September 2019
DXB
LOCAL
LOCAL
The Bottom Line
Al Masam Stationery is a long-running stationery, office, school and art-supplies shop in Al Karama. You can shop for everyday stationery as well as painting supplies, notebooks and pens, and reviews also mention custom printed notebooks and mixed-media workshops. That makes it more useful than a basic stationery counter, especially for art projects or small business requirements.
The in-store experience is mixed. Some customers found the shop well organised, reasonably priced and supported by patient product guidance, while others described rude interactions at the billing desk or on the phone. A few reviews praise urgent help and fast delivery, including same-day or next-day service, but online ordering has a less dependable record: customers report unanswered WhatsApp messages, delayed updates, missed delivery commitments and paid items later found to be out of stock.
Check stock and delivery timing before paying, particularly if you need materials for an event. It is also worth comparing the website price with the shop price before making the trip; one customer found a product AED 20 higher in-store. For art products, ask about exchanges and returns first, since several reviewers say policies were applied strictly.
The range appears worthwhile, but careful confirmation will save time and hassle.