Fast repairs
Several laptop repairs were completed within hours, including a broken screen fixed in two hours and a hinge repair completed within four hours.
Al Naafda Information Technology
Business Bay
Al Naafda Information Technology is a computer repair service in Business Bay, specialising in laptop repairs. Reviews point to useful same-day help for problems such as broken screens, damaged hinges and laptops that will not power on, with pickup and delivery available in some cases.
Reputation Score
4.8
★★★★★
279 ratings
Source: Google Maps
The Good Stuff
Home collection
Pickup and return service can save a trip: one damaged laptop was collected from an apartment, repaired and returned in just a few hours.
Hard-to-find parts
A Dell screen was sourced after three other shops could not find the correct part, then installed quickly.
Clear updates
Customers describe regular communication about diagnoses, quotes and repair status rather than being left guessing.
Older laptops
The team rebuilt a 12-year-old Lenovo X220 from supplied parts in about 40 minutes, showing willingness to work on older machines.
Screen warranty
One customer received a warranty with a screen repair completed in 20 minutes.
Metro access
One reviewer places the office in Regal Tower, Business Bay, near the metro station.
Tips for a Better Visit
Check screens. If you need a screen for editing or photo work, confirm brightness and suitability before approving the replacement.
Ask battery life. Before accepting a battery replacement, ask how long it should last and whether a higher-grade option is available.
Use pickup. Ask about collection and delivery if visiting is inconvenient; reviews describe laptop pickup from homes and offices.
Avoid traffic. If travelling to the office, avoid 5–7pm, when one customer reported congestion around the Business Bay location.
Request a quote. For major faults, get the diagnosis, cost and expected timing before authorising work; one motherboard repair was quoted at AED950.
Plan the visit
Practical details
The Regal Tower - 14th office number 44 - Al Mustaqbal St
Business Bay, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 8:00 PM |
| Sat | 10:00 AM – 8:00 PM |
| Sun | 10:00 AM – 8:00 PM |
Popular Mentions
Keyboard repair
Keyboard replacement and repair appear in customer accounts involving Dell and HP laptops.
SSD upgrade
One customer had a Legion laptop restored after blue-screen problems and received an SSD upgrade.
Laptop battery
Battery replacement is mentioned as an urgent walk-in repair, though customers should confirm expected battery life first.
Common Concerns
Screen quality
One customer said a replacement screen remained too dark for editing and photo processing, despite costing more than 800 dirhams.
Battery life
A customer reported that a replacement battery lasted less than one hour and wished its limitations had been explained beforehand.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED950
new motherboard
“Was told it was the motherboard and if I wanted the laptop repaired it would take a day more or less and cost AED950”Google review · August 2025
DXB
LOCAL
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The Bottom Line
Al Naafda Information Technology is a laptop-focused computer repair service in Business Bay. Customers have used it for broken screen replacement, hinge repairs, motherboard work, battery and keyboard repairs, SSD upgrades and laptops that would not turn on. The strongest pattern is speed: reviews describe screen work in 20 minutes, an SSD diagnosis and repair within an hour, and more complicated jobs finished the same day or within 24 hours.
Convenience is a real part of the service. The team has collected laptops from apartments and offices, then returned them repaired, sometimes within a few hours. Communication also comes up repeatedly, with customers receiving updates, quotes and explanations in plain language.
The office is described as being in Regal Tower, Business Bay, near the metro station, although one reviewer warns that traffic is heavy between 5 and 7pm. Prices reported by customers include AED650 for a Lenovo touchscreen replacement and AED950 for a replacement motherboard. Quality is not uniform in every account: one replacement screen was described as too dark for editing, while another battery reportedly lasted less than an hour.
Ask about the exact part, expected performance, warranty and total cost before approving the repair.