Travel planning
A reviewed Istanbul trip included tickets, accommodation and help with visa requirements.
AL NABOODAH TRAVEL (L.L.C)
Port Saeed
AL NABOODAH TRAVEL in Port Saeed helps with flight bookings, ticket changes and holiday arrangements. Reviews also mention support with accommodation and visa requirements, making it useful when a trip involves more than simply buying a ticket.
Reputation Score
3.8
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Ticket support
Customers have reported quick help with ticket and booking problems.
Flight changes
Staff arranged alternative travel when a Sharjah-to-Abu Dhabi flight change did not suit a passenger travelling with a four-month-old baby.
Travel expertise
One customer said consultants explained changing travel restrictions thoroughly and reduced the stress of planning.
Refunds
A customer reported that a GoFirst refund was handled quickly.
Tips for a Better Visit
Try in person. If your request is urgent, consider visiting rather than relying only on the phone; one caller eventually went to the office for help.
Confirm hours. Call ahead and confirm the office is open before travelling there, since one visitor found it closed.
Allow time. Build in substantial time for phone support, especially for airline changes or cancellations.
Clarify responsibility. For an Air Canada issue, ask whether the agency can resolve it or will redirect you to the airline directly.
Ask alternatives. If a flight is rerouted, explain your circumstances and ask whether alternative travel can be arranged instead of accepting the offered bus.
Plan the visit
Practical details
MS C Block, Al Shoala Building - Al Ittihad Road (Exit 4 -Deira City Centre
Port Saeed - Deira, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Air Canada Booking Change
Air Canada booking changes are a recurring reason customers contact the agency, though phone response has been inconsistent.
GoFirst counter
The GoFirst counter inside the agency is mentioned for refunds and baggage-related enquiries.
holiday packages
Reviews mention holiday packages as part of the agency's travel-planning service.
Common Concerns
Phone delays
Repeated reviews describe unanswered calls, holds lasting more than an hour and calls dropping before assistance.
Poor follow-up
Customers seeking Air Canada cancellation or booking-change help often say nobody responded.
Unclear handling
One customer was redirected to Air Canada's international hotline after a long wait.
Opening uncertainty
A customer found the office closed after getting no answer by phone.
Training concerns
A review about the GoFirst counter says the staff need more training in handling customers.
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The Bottom Line
AL NABOODAH TRAVEL is a Port Saeed travel agency for flight bookings, ticket changes and broader trip planning. Reviews mention an Istanbul long-weekend arrangement covering tickets, accommodation and visa requirements, as well as help with Canada-bound air tickets and holiday packages. A GoFirst refund was also described as quick.
The strongest experiences are generally tied to face-to-face help. Customers have reported alternative travel being arranged after a Sharjah-to-Abu Dhabi change, including for someone travelling with a four-month-old baby. Others found the consultants knowledgeable when travel restrictions were changing, and one review describes an emergency Air Ticket amendment being handled well.
The main caution is communication by phone. Several customers describe unanswered calls, holds lasting 35 minutes to more than two hours, or calls dropping before an Air Canada cancellation or booking change was resolved. One person eventually reached Air Canada directly after the agency call failed, while another found the office closed after receiving no answer.
If your request is urgent, confirm opening arrangements first and consider visiting in person. Also clarify whether the agency handles your airline issue or will redirect you to the carrier.