Pickup convenience
Pickup and drop-off can be arranged through WhatsApp, which makes handling bulky items such as a bed quilt easier.
Al Nesreen Laundry
Jumeirah Village Circle
Al Nesreen Laundry is a laundry service in Jumeirah Village Circle, handling everyday washing, ironing and dry cleaning. Customers also use its pickup-and-drop service, with some arranging collections and deliveries through WhatsApp.
Reputation Score
4.6
★★★★★
272 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
Several customers mention prompt service, including an urgent dry clean completed on time and a kandora returned the next morning.
Fresh finish
Positive reviews describe clothes returning clean, neatly folded and fresh-smelling, with one customer specifically praising the scent.
Polite staff
Customers have praised the staff as polite and helpful both in the shop and during delivery.
Reasonable pricing
Some regular customers describe the service as affordable, reasonably priced and good value for money.
Clean premises
One long-term customer specifically noted that the shop and its machines were very clean.
Tips for a Better Visit
Protect valuables. Ask how delicate or expensive garments will be handled before handing them over; several reviews report damaged suits and blazers.
Confirm instructions. Repeat special washing instructions and check the item at collection, after a suit was reportedly returned two sizes smaller.
Inspect delivery. Check clothes immediately for stains, odours and pressing issues, since one customer received a pant with a new stain after four days.
Allow flexibility. Build extra time into pickup or delivery plans because one review reports appointments arriving two to three hours late.
Use WhatsApp. For bulky loads such as a bed quilt, WhatsApp was used to arrange pickup and drop-off without visiting the shop.
Check urgent timing. If you need a fast job, confirm the promised deadline first; one customer had an urgent dry clean completed on time.
Plan the visit
Practical details
JVC, district 12, Street 24 Serena Residence, shop no.3
Al Barsha South Fourth - Jumeirah Village Circle, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Common Concerns
Garment damage
Multiple customers report ruined suits, blazers, shirts and trousers, including black trousers allegedly damaged by whitener.
Poor accountability
Several complaints say staff did not apologise or accept responsibility after expensive garments were damaged.
Inconsistent cleaning
Reviews include clothes returned stained, still dirty or with the original stains remaining after repeat attempts.
Delayed appointments
One customer reported collection or delivery appointments running two to three hours late.
Wet odour
A customer said items repeatedly came back smelling like wet clothes left in a car.
DXB
LOCAL
LOCAL
The Bottom Line
Al Nesreen Laundry in Jumeirah Village Circle covers everyday laundry, ironing and dry cleaning, with pickup and drop-off available. Customers have used it for bulky items such as a bed quilt, arranged through WhatsApp, while others mention a kandora delivered the next morning and an urgent dry clean completed on time. Convenience is the strongest recurring positive.
Reviews describe polite staff, quick delivery, reasonable pricing and clothes returned neatly folded with a fresh smell. Several customers also say collections and deliveries were reliable, and one long-term customer liked the cleanliness of the shop and its machines. For routine clothing and household laundry, the process sounds straightforward, especially if you prefer not to make repeated shop visits.
The important caution is consistency. Alongside the positive experiences, multiple customers report damaged suits, blazers, shirts and trousers. One suit was said to have returned two sizes smaller, while other reviews mention stains left behind, poor pressing and a wet-clothes smell.
Complaints about delayed appointments and weak follow-up also appear. If you bring expensive, delicate or formal clothing, repeat the care instructions, confirm the process and inspect everything at collection before leaving.