Clear consultations
Several reviews describe doctors who listen carefully, explain diagnoses and treatment clearly, and provide reassuring guidance.
Al Noor Polyclinic Deira
Naif
Al Noor Polyclinic Deira is a medical centre in Naif where patients use general consultations, dental treatment and physiotherapy. Reviews highlight clear doctor explanations, a painless and quick root canal for one patient, and rehabilitation support for knee, back and Bell’s palsy concerns.
Reputation Score
4.8
★★★★★
3,691 ratings
Source: Google Maps
The Good Stuff
Physiotherapy
Reviews describe tailored rehabilitation for a knee injury, severe back pain and Bell’s palsy, with reported improvement during treatment.
Dental care
A patient reported a root canal that was painless and quick, with strong support throughout the treatment.
Clean clinic
Patients describe the clinic as clean, well-maintained, organised and comfortable for consultations and testing.
Helpful guidance
Reviews mention staff guiding patients step by step through registration, testing procedures, results and checkout.
Emergency response
One patient said the team responded quickly and assisted immediately during an emergency situation.
Tips for a Better Visit
Allow time. Keep a substantial time buffer, especially for appointments: one review reports waiting two to three hours to finish.
Verify insurance. Ask whether the claim has actually been submitted before paying for a test or waiting for physiotherapy approval.
Check lab timing. If results affect a same-day appointment, confirm the realistic turnaround and whether testing is sent to a third-party lab.
Clarify tokens. At check-in, ask how tokens are prioritised and whether test-report patients follow a separate queue.
Plan phone booking. Allow extra time for phone booking or try another contact route, as one patient found the call desk very difficult to reach.
Plan the visit
Practical details
78F5+QJJ - 1st floor, Saif center - Naif St - Opposite to Masjid Al Futtaim - Naif Rd
Naif - Deira, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
OGUK test
A review describes a smoothly arranged OGUK test with guidance through the full procedure.
Ear cleaning
A patient booked an ear-cleaning appointment but was advised that cleaning was unnecessary and received ear-drop guidance instead.
Common Concerns
Long waits
Waiting times vary, but some patients report two to three hours even with an appointment, and one waited from 20:38 to 23:00.
Insurance delays
Reviews report unclear insurance communication, delayed physiotherapy approval and claims that were not submitted promptly.
Lab delays
Some patients were promised four-hour results but were still waiting after 12 to 16 hours.
Phone access
One review says the phone line was nearly impossible to reach for appointment booking.
Uneven reception
Although many reviews praise reception, others describe rude communication, unclear check-in procedures and token-order problems.
DXB
LOCAL
LOCAL
The Bottom Line
Al Noor Polyclinic Deira is a multi-specialty medical centre in Naif, with reviews covering general consultations, dental care, physiotherapy and medical testing. Patients particularly describe doctors who take time to explain diagnoses and treatment, while the physiotherapy service receives detailed praise for rehabilitation plans addressing knee injuries, severe back pain and Bell’s palsy. A dental review describes a root canal as painless and quick.
The clinic is also described as clean, organised and supportive during registration and testing. Several patients appreciated being guided step by step, and one emergency-care review says the team responded immediately. These strengths are not completely consistent, however.
Reception experiences range from welcoming and efficient to rude or poorly organised, and token handling has caused frustration for some visitors. Timing is the main practical caution. One patient waited two to three hours despite having an appointment, while another waited from 20:38 until 23:00 after reporting high blood pressure and chest discomfort.
Laboratory turnaround is another risk: patients mention four-hour promises followed by waits of 12 to 16 hours. Insurance communication has also been criticised, including a report that a claim was not submitted because the system was down. Confirm insurance submission, lab timing and queue arrangements before committing to a tight schedule.