Fast Delivery
One customer reported that two purchases arrived on time, with delivery in one day mentioned elsewhere.
Al Qouz Industrial Area 3
Al Quoz
Al Qouz Industrial Area 3 is an e-commerce seller in Al Quoz, with reviews mentioning products such as Advion Cockroach Gel and car vacuum cleaners. The main consideration is its broad online product selection, but customer feedback repeatedly raises concerns about product accuracy, quality and after-sales support.
Reputation Score
2.0
★★☆☆☆
183 ratings
Source: Google Maps
The Good Stuff
Positive Exception
An older review described on-time delivery and fast responses after buying two items.
Tips for a Better Visit
Check Listings. Compare the delivered colour, model and finish with the advert before accepting an order; mismatches are repeatedly reported.
Confirm Returns. Ask for the return and refund policy in writing before paying, since several buyers say advertised promises were not honoured.
Inspect Immediately. Open and test the item as soon as it arrives, checking accessories and condition while any complaint window is still clear.
Document Complaints. Keep the airway bill and all messages; one Advion buyer supplied the bill but received no follow-up.
Verify Warranty. Do not assume a warranty covers faults: a drone buyer said the battery failed after six days and the claim was rejected.
Plan the visit
Practical details
46PW+FP9
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 4:00 PM – 11:00 PM |
| Tue | 4:00 PM – 11:00 PM |
| Wed | 4:00 PM – 11:00 PM |
| Thu | 4:00 PM – 11:00 PM |
| Fri | Closed |
| Sat | 4:00 PM – 11:00 PM |
| Sun | 4:00 PM – 11:00 PM |
Popular Mentions
Advion Cockroach Gel
Customers mention buying this pest-control gel, with several reviews alleging it was ineffective, fake or expired and disputing the stated warranty.
Vacuum Cleaner
Reviews mention car and household vacuum cleaners, including complaints that one was not as shown and another was frustrating to use.
Air Conditioner
One buyer reported that an air conditioner did not work and said customer support raised a short complaint deadline despite a one-year warranty claim.
Hair Styler
A customer said the hair styler powered on but did not function, despite being told a replacement warranty was available.
Drone
A drone buyer reported that the battery failed six days after purchase and was told the problem was outside warranty.
3D Screen
One review says a 3D screen arrived broken and the buyer intended to take action against the seller.
Common Concerns
Wrong Items
Several buyers received products, colours or models different from the advertisements, including brown Crocs instead of black.
Poor Quality
Reviews describe non-working, fake, expired or visibly used products, including a blender whose motor smoked immediately.
Refund Issues
Customers repeatedly say promised refunds or returns were refused, unavailable or not completed.
Unresponsive Support
Buyers report unanswered calls, WhatsApp messages and emails after receiving faulty or incorrect products.
Missing Parts
Some orders arrived incomplete, such as a shoe rack with only nine tiers or a vacuum without its charger.
DXB
LOCAL
LOCAL
The Bottom Line
Al Qouz Industrial Area 3 is an online seller in Al Quoz where customers have ordered household gadgets, personal-care devices and pest-control products. Reviews specifically mention Advion Cockroach Gel, vacuum cleaners, air conditioners, hair stylers and drones, so the catalogue appears to cover many practical, impulse-buy items. The dominant pattern in the feedback is caution rather than confidence.
Buyers describe receiving products that differed from the adverts: brown Crocs instead of black, a blue juicer ordered in pink, a cheaper gun machine model, and ordinary sponge pillows instead of the advertised memory pillows. Others report failed products, including a car vacuum that did not match its video, an unusable air conditioner and a blender whose motor smoked immediately. Returns and follow-up are the biggest risks.
Multiple reviewers say promised refunds or replacements were refused, while calls, WhatsApp messages and emails went unanswered. One Advion buyer sent the requested airway bill and never received a reply. Check the exact return and warranty terms in writing, save the advert, and test every item immediately on delivery.
A 2019 review did report on-time delivery and fast responses, but it stands apart from the much larger body of negative experiences.