Car choice
The fleet covers practical and luxury cars, with reviewers noting an extensive selection for different needs.
الرفاهية لتاجير السيارات Al Rafaheia Rent A Car
International City
Al Rafaheia Rent A Car is a car-rental agency in International City, with options ranging from economy cars to BMWs, SUVs and luxury models. Reviews make its airport and hotel delivery across Dubai, Abu Dhabi and Sharjah worth considering, though vehicle condition, substitutions and deposit handling deserve careful checking.
Reputation Score
4.3
★★★★☆
468 ratings
Source: Google Maps
The Good Stuff
Cross-emirate delivery
Customers reported smooth delivery and collection between Dubai, Abu Dhabi and Sharjah, including airport handovers.
Fast contact
Several reviews describe quick replies and support through phone and WhatsApp during the rental.
Clean vehicles
Some renters received cars described as clean, new and fuelled, including a repeat BMW rental.
Free upgrade
One renter received a higher-class replacement at no extra charge after an error appeared on the original car.
Flexible returns
A repeat renter said the company collected the car without extra charges or deposit complications.
Tips for a Better Visit
Document condition. Photograph and video the car before accepting it, and keep the contract and handover documents.
Confirm model. Reconfirm the exact model shortly before pickup; multiple reviews say reserved cars were replaced or unavailable.
Clarify fees. Get delivery, airport and other charges written into the booking, especially where delivery was previously described as free.
Check mechanics. Test the AC and inspect warning lights and suspension before setting off; one renter reported an unusable AC during the trip.
Agree deposit terms. Confirm the refund timing, method and any transfer deductions before paying the deposit.
Plan the visit
Practical details
Warsan First - Russia Cluster - Dubai
Warsan First - Russia Cluster, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Mini Cooper
One customer booked a Mini Cooper and noted that it was an American version showing miles rather than kilometres.
Audi A4
A reviewer drove an Audi A4 for 10 days and described it as neat, clean and well maintained.
Chevrolet Tahoe
A Chevrolet Tahoe was rented for a week as a comfortable, large family vehicle and delivered to and collected from a hotel.
yellow CLA250
The yellow CLA250 was described as being in perfect condition and enjoyable to drive around Dubai.
Cadillac Escalade
One booking was made for a Cadillac Escalade, but a Range Rover was supplied instead when the customer arrived at the airport.
Common Concerns
Vehicle condition
Reviews report dirty interiors, broken functions, warning lights, suspension faults and cars that differed from online photos.
Deposit delays
One renter waited 35 days for a deposit refund and received AED 886 after transfer charges were deducted.
Car substitutions
Customers reported that reserved models were unavailable, including a lower-class Chevrolet Groove offered as a replacement.
Late delivery
Reported delivery problems include missed handovers, a three-hour delay and cars arriving dirty or different from the booking.
Extra charges
Reviewers describe delivery fees, changing prices and airport-related charges that were not always disclosed during booking.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
300Aed per day
Chevrolet Traverse
“Day 1: I called them if they have 7 seater car and they said Yes a Chevrolet Traverse for 300Aed per day, with 50aed fee for delivery”Google review · December 2021
50aed fee for delivery
delivery
“Day 1: I called them if they have 7 seater car and they said Yes a Chevrolet Traverse for 300Aed per day, with 50aed fee for delivery”Google review · December 2021
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The Bottom Line
Al Rafaheia Rent A Car in International City is used for short trips, longer rentals and airport or hotel handovers. The reviews mention BMWs, a Mini Cooper, Audi A4s and family-sized vehicles such as the Chevrolet Tahoe. Delivery has worked well for some customers between Dubai, Abu Dhabi and Sharjah, and WhatsApp support is often described as quick.
There is also evidence of good value and flexibility. One renter received a higher-class replacement at no extra charge, while others praised clean, well-maintained cars and straightforward extensions. A few long-term customers say the selection ranges from practical cars to luxury models, with reasonable rates.
The experience is not consistent, however. Other renters received cars that were dirty, older than advertised or mechanically problematic, including reports of suspension faults, warning lights and a failed AC. Reserved vehicles were sometimes replaced with lower-class alternatives, and delivery delays ranged from two hours to three hours.
Deposit refunds are another important checkpoint: one customer waited 35 days and received less after transfer charges. Photograph the vehicle, confirm the exact model and put every fee and refund term in writing before accepting the keys.