Repair Referrals
Some customers reported positive repairs after being sent to AMF Auto Garage, including good workmanship and a helpful team.
Al Sagr National Insurance Company - Sheikh Zayed Rd. Branch شركة الصقر الوطنية للتأمين
Al Wasl
Al Sagr National Insurance Company’s Al Wasl branch is mainly a point of sale, with customers using it for motor and health insurance policies. Reviews mention repairs through garages such as AMF Auto Garage, Active in Al Quoz and Domino workshop, though claims support is handled elsewhere.
Reputation Score
2.3
★★☆☆☆
200 ratings
Source: Google Maps
The Good Stuff
Garage Choice
A customer praised Active in Al Quoz for cooperative service and completing the needed body-shop work.
Domino Repairs
One review described exceptional reception service and perfect repair work at Domino workshop.
Health Support
A customer said the company helped secure approval through Nextcare for treatment at an out-of-network hospital.
Tips for a Better Visit
Confirm Claims. Before visiting, ask where your claim will be processed: this branch was described as sales-only, with motor claims at Bur Dubai head office.
Get Coverage Written. Clarify rental limits and reimbursement before accepting repairs; one customer was told rental cover was capped at 70 AED daily for 15 days.
Check Garage. Ask for the assigned garage in writing and request a change if needed; Apex Al Quoz was criticised for repeated deadline failures.
Keep Records. Save every email, call record and promise date, as customers reported having to follow up repeatedly for updates and payments.
Check Network. For health policies, verify the hospital network immediately; one family found several hospitals suspended from the insurer’s network.
Plan the visit
Practical details
Ground floor, Mazaya Center - Sheikh Zayed Rd
Al Wasl, Dubai
| Mon | 8:00 AM – 4:30 PM |
| Tue | 8:00 AM – 4:30 PM |
| Wed | 8:00 AM – 4:30 PM |
| Thu | 8:00 AM – 4:30 PM |
| Fri | 8:00 AM – 4:30 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Poor Response
Reviews repeatedly describe unanswered calls, emails and WhatsApp messages, sometimes for days or weeks.
Claim Delays
Motor claims were reported as taking weeks or months, including a non-fault claim promised within one to two weeks.
Garage Problems
Several customers reported poor workmanship or missed deadlines at assigned garages, including Apex in Al Quoz.
Branch Limits
The Sheikh Zayed Road branch was described as sales-only, with motor claims handled at the Bur Dubai head office.
Refund Delays
A customer said an insurance cancellation refund was still pending after two months and subject to a 10% fee.
DXB
LOCAL
LOCAL
The Bottom Line
Al Sagr National Insurance Company’s Al Wasl branch is useful mainly for buying or managing insurance policies, rather than handling motor claims. Customers mention car repairs arranged through AMF Auto Garage, Active in Al Quoz and Domino workshop, as well as health-policy approvals through Nextcare. A few reviews describe helpful garage teams and successful support, including approval for treatment at an out-of-network hospital.
The main concern is what happens after purchase. Many customers report unanswered calls, emails and WhatsApp messages, with claim updates, final payment instructions and cancellation refunds taking weeks or months. One non-fault claim submitted on 18 March was reportedly promised within one to two weeks, yet the customer continued chasing updates.
Another customer waited two months for a cancellation refund and was told a 10% fee would be deducted. Motor-claim logistics need special attention: this branch has been described as a point of sale only, while motor claims are handled at the Bur Dubai head office. Ask exactly which garage will receive your car, whether rental cover is capped, and how approvals will be issued.
Reviews are mixed on repair quality, with positive reports for AMF, Active and Domino but serious complaints about Apex Al Quoz and unfinished or unsafe repairs elsewhere.