Affordable meals
Reviews describe the food as high quality for its price, with reasonable costs and budget-friendly options.
Al Shams Restaurant and Cafe
Dubai Production City
Al Shams Restaurant and Cafe is a casual restaurant in Dubai Production City serving a broad Indian, Pakistani, South Indian, Chinese and grill menu. Reviews make charcoal chicken, butter chicken and 24-hour service useful reasons to consider it for dine-in, takeaway or delivery.
Reputation Score
4.0
★★★★☆
603 ratings
Source: Google Maps
The Good Stuff
Late hours
The 24-hour service is useful for late-night cravings and early meals.
Repeat reliability
One local customer reports ordering more than 200 times with consistent quality and dependable service.
Grill favourites
Charcoal chicken and butter chicken are repeatedly highlighted as worthwhile choices.
Dietary choice
The menu includes healthy and vegetarian dishes alongside juices.
Large orders
A customer reported a successful order for a gathering of about 30 people, with good packaging and timely delivery.
Menu variety
Reviews mention a wide range of vegetarian and non-vegetarian dishes, including traditional South Indian food.
What to Eat at Al Shams Restaurant and Cafe How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Al Shams Restaurant and Cafe, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Al Shams Restaurant and Cafe, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 2
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Butter chicken Net +3
“The butter chicken is also very good.”
Positive 3Negative 0
Review excerpts
“The butter chicken is also very good.”March 2024
“We had Tandoori chicken and butter chicken with rice naan bread. Easily the best curry we have in Dubai.”November 2025
-
Chicken club Net +2
“My Favorite Dishes here: chicken club sandwich 🥪 Definitely recommend it for you 😜”
Positive 2Negative 0
Review excerpts
“My Favorite Dishes here: chicken club sandwich 🥪 Definitely recommend it for you 😜”October 2022
“Update lol went back today and got a Chicken Club for lunch!!! SOOOO good omg! I think there’s a crispy chicken patty and the other is grilled. Then a middle layer of mayo, lettuce, & cucumbers! The bread is crustless and toasted to perfection with the cutest grill lines! I want to bring this on the plane with me lol! I love it so much!”April 2021
Honorable mentions (24)
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Aloo parotta Net +1
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”
Positive 1Negative 0
Review excerpts
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”August 2025
-
Beef fry Net +1
“I had tried their egg roast and beef fry through zomato which I liked.”
Positive 1Negative 0
Review excerpts
“I had tried their egg roast and beef fry through zomato which I liked.”July 2022
-
Butter nan Net +1
“Try there charcoal chicken and the butter chicken and butter nan 😋 ❤️...”
Positive 1Negative 0
Review excerpts
“Try there charcoal chicken and the butter chicken and butter nan 😋 ❤️...”March 2025
-
Chappathy Net +1
“Only food I recommend from there is chappathy and some veg curries.”
Positive 1Negative 0
Review excerpts
“Only food I recommend from there is chappathy and some veg curries.”June 2024
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Charcoal grill chicken Net +1
“Best customer care service i like the charcoal grill chicken 🤗🤗Yoo…Saifu✌️”
Positive 1Negative 0
Review excerpts
“Best customer care service i like the charcoal grill chicken 🤗🤗Yoo…Saifu✌️”June 2023
-
Chicken 65 biryani Net +1
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”
Positive 1Negative 0
Review excerpts
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”August 2025
-
Chicken charcoal Net +1
“We had chicken charcoal and tandoori roti, which was delicious.”
Positive 1Negative 0
Review excerpts
“We had chicken charcoal and tandoori roti, which was delicious.”June 2024
-
Chicken fried rice Net +1
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”
Positive 1Negative 0
Review excerpts
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”August 2023
-
Chicken lollipop Net +1
“CHICKEN LOLLIPOP IS LIFE! ORDER IT NOW LOL!”
Positive 1Negative 0
Review excerpts
“CHICKEN LOLLIPOP IS LIFE! ORDER IT NOW LOL!”April 2021
-
Chicken munchurian Net +1
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”
Positive 1Negative 0
Review excerpts
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”August 2023
-
Chicken pepper charcoal Net +1
“I ordered Chicken Pepper charcoal The taste was good But need to make it more softer Some parts are little harder .”
Positive 1Negative 0
Review excerpts
“I ordered Chicken Pepper charcoal The taste was good But need to make it more softer Some parts are little harder .”October 2022
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Chicken tikka with mint sauce Net +1
“They have very tasty Chicken Tikka with mint sauce and the tikka is even enough for 2 people.”
Positive 1Negative 0
Review excerpts
“They have very tasty Chicken Tikka with mint sauce and the tikka is even enough for 2 people.”March 2024
-
Dum biriyani Net +1
“Specially the dum biriyani and onion uthappam is superb.”
Positive 1Negative 0
Review excerpts
“Specially the dum biriyani and onion uthappam is superb.”June 2023
-
Egg roast Net +1
“I had tried their egg roast and beef fry through zomato which I liked.”
Positive 1Negative 0
Review excerpts
“I had tried their egg roast and beef fry through zomato which I liked.”July 2022
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Mix grill Net +1
“The food was very delicious and their servings are quite generous. I love their mix grill.”
Positive 1Negative 0
Review excerpts
“The food was very delicious and their servings are quite generous. I love their mix grill.”July 2021
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Mutton kebabs Net +1
“Great mutton kebabs! The kebabs were tasty. I the portion size was generous.”
Positive 1Negative 0
Review excerpts
“Great mutton kebabs! The kebabs were tasty. I the portion size was generous.”October 2023
-
Onion uthappam Net +1
“Specially the dum biriyani and onion uthappam is superb.”
Positive 1Negative 0
Review excerpts
“Specially the dum biriyani and onion uthappam is superb.”June 2023
-
Tandoori chicken Net +1
“We had Tandoori chicken and butter chicken with rice naan bread. Easily the best curry we have in Dubai.”
Positive 1Negative 0
Review excerpts
“We had Tandoori chicken and butter chicken with rice naan bread. Easily the best curry we have in Dubai.”November 2025
-
Tandoori kebab Net +1
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”
Positive 1Negative 0
Review excerpts
“We got a aloo parotta Tandoori kebab and Chicken 65 Biryani. Food quality is bery good even though the price is less. Food was very tasty and the quantity is enough for 2-3 people.”August 2025
-
Tandoori roti Net +1
“We had chicken charcoal and tandoori roti, which was delicious.”
Positive 1Negative 0
Review excerpts
“We had chicken charcoal and tandoori roti, which was delicious.”June 2024
-
Thali rice set with fish Net +1
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”
Positive 1Negative 0
Review excerpts
“We ordered Chicken fried rice and chicken munchurian , Thali rice set with fish . Well prepared and tasty . High quality food for for affordable cost .”August 2023
-
Charcoal chicken Net 0
Mixed feedback
“Try there charcoal chicken and the butter chicken and butter nan 😋 ❤️...”
Positive 1Negative 1
Review excerpts
“Try there charcoal chicken and the butter chicken and butter nan 😋 ❤️...”March 2025
-
Chicken biryani Net 0
Only neutral feedback
“There aren't many options when it comes to food delivery in Sports City so I decided to try out Al Shams and ordered 2 x Chicken Biryani from here via zomato order. The delivery reached on time but not too much to be expected in terms of taste from the Biryani. It was an average chicken biryani at best. Not too expensive either.”
Positive 0Negative 0Neutral 1
-
Egg curry Net 0
Only neutral feedback
“There was no egg roast instead we got egg curry which was alright.”
Positive 0Negative 0Neutral 1
What to Avoid (10)
Food 10
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Beef roast Net −1
“Ordered beef roast and it was like a portion of meat cooked with just salt and masala powder.”
Positive 0Negative 1
Critical review excerpts
“Ordered beef roast and it was like a portion of meat cooked with just salt and masala powder.”June 2024
-
Biriyani Net −1
“Today(12/03/26) I ordered one biriyani, it’s took 1hr 45mnts to deliver to lake side A tower. Yesterday I ordered beef fry and biriyani. They delivered chicken and chapati.”
Positive 0Negative 1
Critical review excerpts
“Today(12/03/26) I ordered one biriyani, it’s took 1hr 45mnts to deliver to lake side A tower. Yesterday I ordered beef fry and biriyani. They delivered chicken and chapati.”March 2026
-
Buttered chicken Net −1
“2nd time they gave me buttered chicken that is full of black pepper so I can't even taste buttered chicken. not happy at all”
Positive 0Negative 1
Critical review excerpts
“2nd time they gave me buttered chicken that is full of black pepper so I can't even taste buttered chicken. not happy at all”May 2023
-
Fried rice Net −1
“Worst restaurant I order fried rice 2 days back n they are putting tomatoes in rice which is not even recipe waste of money”
Positive 0Negative 1
Critical review excerpts
“Worst restaurant I order fried rice 2 days back n they are putting tomatoes in rice which is not even recipe waste of money”February 2026
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Fried rice combo Net −1
“We ordered the fried rice combo based on the menu photo. I’ll let others decide whether the portion matched the image, but both the rice and the gravy were served in the same quantity as what was shown for the gravy in the picture. It felt more like a kid-sized portion, not suitable for adults.”
Positive 0Negative 1
Critical review excerpts
“We ordered the fried rice combo based on the menu photo. I’ll let others decide whether the portion matched the image, but both the rice and the gravy were served in the same quantity as what was shown for the gravy in the picture. It felt more like a kid-sized portion, not suitable for adults.”August 2025
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Garlic naan Net −1
“The garlic naan is like a rubber,,, very chewy.”
Positive 0Negative 1
Critical review excerpts
“The garlic naan is like a rubber,,, very chewy.”January 2023
-
King fish dum biryani Net −1
“I ordered the King Fish Dum Biryani, but unfortunately, I was very disappointed. The fish was overly fried and the entire dish was extremely oily. The fish even tasted like it had been fried for a second time, similar to reheating and refrying leftover fish at home.”
Positive 0Negative 1
Critical review excerpts
“I ordered the King Fish Dum Biryani, but unfortunately, I was very disappointed. The fish was overly fried and the entire dish was extremely oily. The fish even tasted like it had been fried for a second time, similar to reheating and refrying leftover fish at home.”June 2026
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Omelette paratha Net −1
“Yesterday, I ordered an omelette paratha and a zinger wrap. While the order taking and delivery process went smoothly, I was very disappointed with the quality of the food. The omelette paratha lacked flavor and was overloaded with ketchup.”
Positive 0Negative 1
Critical review excerpts
“Yesterday, I ordered an omelette paratha and a zinger wrap. While the order taking and delivery process went smoothly, I was very disappointed with the quality of the food. The omelette paratha lacked flavor and was overloaded with ketchup.”April 2024
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Zinger wrap Net −1
“Yesterday, I ordered an omelette paratha and a zinger wrap. While the order taking and delivery process went smoothly, I was very disappointed with the quality of the food. The omelette paratha lacked flavor and was overloaded with ketchup. The zinger wrap was even worse—it contained very little chicken and was mostly empty.”
Positive 0Negative 1
Critical review excerpts
“Yesterday, I ordered an omelette paratha and a zinger wrap. While the order taking and delivery process went smoothly, I was very disappointed with the quality of the food. The omelette paratha lacked flavor and was overloaded with ketchup. The zinger wrap was even worse—it contained very little chicken and was mostly empty.”April 2024
-
Porotta Net −2
“I ordered porotta and it felt like rubber”
Positive 0Negative 2
Critical review excerpts
“I ordered porotta and it felt like rubber”February 2026
“Poratta served was baked earlier.”May 2018
Tips for a Better Visit
Allow time. For delivery or busy visits, leave extra time: reviews mention long waits even for nearby orders.
Check order. Confirm the dishes and quantities when ordering, as one delivery contained different items from those requested.
Try grills. Charcoal chicken and butter chicken have strong review support, making them useful first choices.
Check doneness. If ordering charcoal chicken, check that it is fully cooked before eating.
Visit cooler. For dine-in, avoid very hot periods if possible; one breakfast visit found the room difficult without air conditioning.
Ask customization. Ask whether your dish can be adjusted, since some customers report that certain foods can be customized.
Plan the visit
Practical details
Lago Vista Tower B, Near City Centre Me'aisem، International Media Production Zone
Me'aisem First - Dubai Production City, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Delivery delays
Delivery times can be lengthy, including one reported 1-hour-45-minute wait and a 45-minute breakfast delivery.
Order errors
One customer received chicken and chapati instead of beef fry and biryani, then experienced another late delivery.
Inconsistent food
Reviews report oily fish biryani, bland biryani, rubbery porotta and undercooked charcoal chicken.
Small portions
A fried-rice combo was described as a kid-sized portion rather than a full adult meal.
Parking hassle
Parking may be difficult around this small, cafeteria-like restaurant.
DXB
LOCAL
LOCAL
The Bottom Line
Al Shams Restaurant and Cafe is a casual restaurant in Dubai Production City with a broad Indian, Pakistani, South Indian, Chinese and grill menu. It is worth considering for familiar, budget-friendly orders such as charcoal chicken, butter chicken, chicken club sandwiches and biryani, with dine-in and delivery available. The strongest reviews describe hot, flavorful food, polite service and dependable repeat ordering.
One customer says they have ordered more than 200 times and found the quality consistent; another used it for food for around 30 people, praising the packaging, delivery and reasonable prices. Healthy and vegetarian dishes, juices, breakfast items and customization add flexibility, while the 24-hour service helps with late-night meals. The experience is not uniformly reliable.
Recent complaints include an oily King Fish Dum Biryani, very small combo portions, bland biryani, undercooked meat and poor delivery accuracy. Delivery has reportedly taken 45 minutes for breakfast and 1 hour 45 minutes on another order, so confirm the items and leave time for delays. Parking can be difficult, and the small, cafeteria-like setting may be hot or less comfortable in summer; one diner also found waits longer than usual.
For a first visit, charcoal dishes and butter chicken have the clearest review support, but check preparation and portion expectations when ordering.