Quick technicians
A technician resolved an issue quickly and was described as efficient, polite and professional.
Al Shirawi Facilities Management L.L.C.
Ras Al Khor Industrial Area 2
Al Shirawi Facilities Management L.L.C. is a property management company in Ras Al Khor Industrial Area 2, handling facilities and technical maintenance needs. Customer reviews point to practical support for AC problems and electrician call-outs, with some customers also noting services gathered under one roof.
Reputation Score
4.2
★★★★☆
310 ratings
Source: Google Maps
The Good Stuff
Helpful support
Customer service received praise for helping with an AC problem.
Professional team
Reviews describe the team as professional, with one customer highlighting helpful and knowledgeable assistance.
One roof
One review says the company brings all services under one roof.
Clean area
A customer specifically noted that the surrounding area was clean.
Tips for a Better Visit
Set expectations. For urgent faults, ask for a firm response time before relying on the emergency team; one review reports a delay of over two and a half hours.
Confirm visits. Confirm the appointment and technician arrival rather than assuming the slot is secure, as missed appointments are mentioned.
Keep records. Save complaint references and follow up in writing if needed; one customer said the issue had to be logged repeatedly.
Check coverage. If the issue happens at night, ask specifically how it will be handled outside normal hours, since evening and night response drew criticism.
Plan the visit
Practical details
Building No.26, St - 8A
Ras Al Khor Industrial Area 2, Dubai
Popular Mentions
Non working AC
A review mentions contacting the call centre about a non-working AC and being told the team would come the following morning.
Medical services
One customer noted that medical services had started alongside the company’s facilities offering.
Common Concerns
Slow response
Urgent requests reportedly took more than two and a half hours just to assemble an emergency response team.
Missed visits
Several reviews report technicians failing to arrive at the agreed time, sometimes by one or two days.
Repeat complaints
One customer said the same complaint had to be logged more than two or three times before resolution.
Night coverage
A review describes evening and night-shift capability as unacceptable, with calls unanswered.
Long delays
A hot-water boiler repair reportedly went for a month without a visit despite repeated calls.
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The Bottom Line
C. is a property management and facilities company in Ras Al Khor Industrial Area 2. For a customer, the most clearly evidenced uses are reporting AC faults, arranging technical maintenance and requesting an electrician.
One review also describes a setup with “all services under one roof,” while another mentions medical services having started. There are encouraging examples of hands-on service. A technician in Discovery Gardens was praised for resolving an issue quickly and professionally, and customer service was credited with helping on an AC problem.
Other reviews describe a professional, knowledgeable team and good facilities, so straightforward requests may be handled well when the right person is assigned. The main caution is responsiveness, particularly for urgent or after-hours problems. Customers report waiting more than two and a half hours for an emergency team to be assembled, unanswered calls, missed appointments and repairs requiring repeated complaints.
One hot-water boiler issue reportedly went a month without a visit. Before relying on the service for a critical fault, confirm the response time, appointment details and night coverage, and keep your complaint reference handy.