Frontline Service
A Land Rover visitor praised reception, the car attendant and security as exceptional from arrival onward.
Al Tayer Retail
Al Garhoud
Al Tayer Retail is a corporate office in Al Garhoud connected in reviews with Ounass shopping, Gap stores and Al Tayer Motors. Visitors may be coming for vehicle sales or servicing, online retail support, or office-related business rather than a conventional shop visit.
Reputation Score
4.3
★★★★☆
262 ratings
Source: Google Maps
The Good Stuff
Metro Access
The office is described as about two minutes from GGICO Metro Station on the Red Line.
Gap Quality
A customer praised Gap’s quality and described the store team as kind and helpful.
Car Selection
Reviews mention nice cars in the showroom, including Land Rover-related visits.
Brand Collections
One review highlights the range of brand collections available through the group.
Tips for a Better Visit
Allow Time. If ordering through Ounass, allow extra time: one customer waited over a week for a damaged-shoe collection.
Confirm Delivery. Treat Ounass preferred delivery slots as requests rather than guarantees; one order arrived past 10pm.
Clarify Warranty. For a pre-owned vehicle, confirm exactly which engine parts the warranty covers before paying for an extension.
Check Parts. For a safety campaign, ask whether parts are actually in stock and how you will be contacted.
Use Metro. Consider the Red Line instead of driving if parking is a concern; GGICO station is described as two minutes away.
Track Retrieval. If collecting a vehicle, keep checking the car-attendant line because one visitor found it often unanswered.
Plan the visit
Practical details
Garhoud Atrium - 2nd St
Al Garhoud, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Ounass
Ounass is mentioned as Al Tayer’s online shopping platform, with both positive service feedback and complaints about damaged orders and delivery handling.
Defender P130
A customer specifically mentions applying online for leasing for a Defender P130.
Jaguar XF
A Jaguar XF visit involved a latch problem and a requested damage-assessment report before repair.
Common Concerns
Ounass Delays
Damaged Ounass orders were linked to slow collection, investigation and replacement handling.
Late Deliveries
An Ounass customer said preferred delivery times were missed, with orders arriving after 10pm.
Warranty Dispute
A pre-owned vehicle buyer said engine parts were excluded from the extended warranty after 5,000 km.
Parts Delays
A safety-campaign review reports unavailable parts, no follow-up and registration-renewal complications.
Difficult Parking
Parking is described bluntly as a major hassle.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
aed 900
report to assess the damage
“Was told a report will be prepared to assess the damage for aed 900”Google review · June 2023
DXB
LOCAL
LOCAL
The Bottom Line
Al Tayer Retail is a corporate office in Al Garhoud, with reviews spanning several customer-facing parts of the group. The clearest references are to Ounass online shopping, Gap retail, and Al Tayer Motors, including Land Rover vehicles and pre-owned cars. It is worth considering when you need to deal with one of those brands, but the experience can depend heavily on the specific division and transaction.
The positive side is visible in showroom and arrival experiences. One Land Rover visitor praised reception, security and the car attendant, while another review mentions nice cars in the showroom. Gap is credited with good quality and helpful service.
The location is also convenient by public transport: GGICO Metro Station on the Red Line is described as roughly two minutes away. The cautions are more substantial for Ounass orders and vehicle after-sales work. Customers describe damaged-product cases taking days or more than a week to progress, preferred deliveries arriving after 10pm, and repeated follow-ups without resolution.
Vehicle reviews raise warranty-coverage disputes, delayed safety-campaign parts and a reported AED 900 damage-assessment charge. Confirm warranty terms, delivery timing and service charges in writing, and consider the metro if parking is a concern.