One-stop access
Several government departments and support services are available in one building, reducing the need to travel between offices.
Al Twar Centre
Al Twar
Al Twar Centre is a government services hub in Al Twar where you can handle paperwork such as EJARI, visa transactions and notary requests under one roof. Reviews point to clear layouts, helpful support with online applications and a quicker process than many visitors expect.
Reputation Score
4.3
★★★★☆
2,202 ratings
Source: Google Maps
The Good Stuff
Clear navigation
Ticket counters, waiting areas, signage and kiosks help first-time visitors handle forms and online applications.
Online support
Customers report that online requests can be completed quickly, with follow-up questions answered without delay.
Notary help
The notary department is praised for prompt, courteous handling of POA requests and clear explanations at each step.
Fast paperwork
Reviews describe smooth handling of company transfers, licence renewals and other time-sensitive government transactions.
Late service
One review records excellent service at 10pm, suggesting the centre can be useful for visitors who need an evening visit.
Tips for a Better Visit
Avoid peaks. Visit outside peak hours if possible: reviews flag tight parking, exit traffic and longer waits at some counters.
Verify steps. For complex visa applications, confirm the full procedure and fee sequence before paying for medical tests or other steps.
Use kiosks. If you are comfortable online, ask about the centre’s kiosks or online route for form submissions and applications.
Allow flexibility. Build in extra time when several departments are involved, since guidance may occasionally send visitors to another office.
Check documents. For portal-based applications, be ready for possible follow-up document requests during uploading and review.
Ask clearly. If calling about a notary request, explain the service needed up front; one review found phone guidance especially helpful.
Plan the visit
Practical details
Al Nahda Road, Next to Al Qusais Metro Station Al Twar Area
Al Twar 5, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
EJARI
EJARI transactions are handled at the centre, with one review describing the process as quick and hassle-free.
Power of Attorney (POA)
Reviews specifically mention support with POA requests, including cancellation procedures.
trading license activities
Customers use the centre for activating trading license activities and related business paperwork.
visa processing
Visa processing is one of the recurring government transactions mentioned by customers.
Emirates ID
Emirates ID applications and related approvals are handled among the centre’s government services.
Common Concerns
Parking pressure
Parking becomes difficult during busy periods, and traffic leaving the centre can build into long lines.
Long waits
Waiting times vary by counter and day, with some desks taking longer during busy periods.
Call handling
A customer reported an argumentative phone interaction, transfers without useful information and unanswered calls.
Server disruption
A court-server failure left one sponsorship-change certificate incomplete, followed by a request to restart the process and pay again.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
50 aed
employer complaint
“I visited labor they processed my complaint and paid 50 aed without receipt and advice to wait 2 days to process”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
Al Twar Centre brings a wide range of Dubai government paperwork together in Al Twar. Reviews mention EJARI, visa processing, Emirates ID matters and notary work, so it can save a trip between separate departments. It is also used for company transfers, licence renewals and trade-related transactions.
The building is described as spacious, clean and organised, with ticket counters, labelled waiting areas, signage and kiosks for online forms. That setup matters if this is your first visit or you are unfamiliar with digital applications. Customers also report quick online requests and prompt answers to follow-up questions.
The experience is not completely consistent. Many reviews describe polite, efficient guidance, but others mention longer waits, a poor phone interaction and contradictory advice about a Golden Visa application. For complicated cases, confirm the required sequence and fees before paying for a medical test or restarting a process.
Parking is the main practical nuisance. It becomes tight during peak hours, and traffic leaving the centre can back up. Going outside busy periods should make arrival and departure easier, though waiting times can still vary by counter.
One review records service at 10pm, which may help visitors needing an evening option.