Jumbo Boxes
Several customers received Jumbo Box shipments intact and ahead of the quoted timeline, including one Bangalore delivery in 20 days.
Al Usood Cargo, Dubai Head Office
Al Qusais
Al Usood Cargo is a freight forwarding service in Al Qusais handling international relocations and shipments. Reviews highlight Jumbo Box door-to-door moves, including deliveries from Dubai to Kerala, Bangalore and Trivandrum, while the business also provides sea, air and customs-clearance services.
Reputation Score
4.0
★★★★☆
504 ratings
Source: Google Maps
The Good Stuff
Careful Packing
Some relocation customers praised the packing and loading, including a shipment containing large tables, a dishwasher and fragile crockery.
Door Delivery
Customers reported smooth door-to-door delivery to Kerala, Trivandrum and other destinations when shipments arrived as planned.
Customs Guidance
One customer found the customs process, off-loading and installation helpful, though installation carried an extra charge.
Competitive Rates
A relocation customer said the quoted rates compared favourably with other cargo companies before booking.
Helpful Support
Positive reviews describe clear communication and supportive coordination from pickup through delivery on some shipments.
Tips for a Better Visit
Confirm Minimum. Ask for the minimum chargeable weight in writing: one review says the advertised rates omitted a 30 kg minimum.
Lock Pricing. Compare the social-media quote with the phone quote and get every surcharge written before handing over goods.
Check Delivery. Count every numbered box and use a checklist before signing; customers reported midnight deliveries without item verification.
Protect Fragile Items. Clarify how fragile goods will be boxed and loaded, since reviews mention broken glass, crushed cartons and heavy boxes piled on fragile items.
Confirm Pickup. Reconfirm the pickup time shortly beforehand and have a backup plan, as one customer waited six hours before the booking was cancelled.
Request Tracking. Ask how tracking updates will be provided before booking, especially for sea freight, where customers specifically flagged weak communication.
Plan the visit
Practical details
30 Doha Rd
Al Qusais Ind. First, Dubai
| Mon | 8:00 AM – 7:00 PM |
| Tue | 8:00 AM – 7:00 PM |
| Wed | 8:00 AM – 7:00 PM |
| Thu | 8:00 AM – 7:00 PM |
| Fri | 8:00 AM – 1:00 PM, 3:00 PM – 7:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
Door-to-door cargo service
A customer used a Jumbo Box door-to-door service from Dubai to Trivandrum and reported safe, on-time delivery.
Sea cargo
Sea cargo is mentioned for international shipments, but one review specifically notes delays and a need for better online tracking.
customs clearance
Reviews mention customs clearance as part of the shipment journey, including support during clearance through Kochi.
Common Concerns
Damage Risk
Multiple customers reported broken glassware, damaged appliances, dented utensils and poorly handled cartons on arrival.
Missing Items
Reviews describe boxes and individual belongings going missing, including a Black & Decker OTG and four glassware cartons.
Long Delays
Promised delivery windows were missed in several reviews, including air cargo that took 42 days rather than the expected 20.
Poor Updates
Customers repeatedly reported having to chase shipment locations and receiving no response to calls or messages.
Pickup Failures
Scheduled pickups and visits were cancelled or missed, sometimes after customers waited for several hours.
DXB
LOCAL
LOCAL
The Bottom Line
Al Usood Cargo in Al Qusais handles international relocation and freight forwarding, with reviews covering Jumbo Box moves, sea cargo, air cargo and door-to-door delivery. The strongest experiences involve household shipments to Kerala, Bangalore, Trivandrum and Coimbatore, where customers described careful packing, intact goods and delivery in 11 to 20 days. Jumbo Boxes are the clearest review-backed option.
One scooter was packed in a wooden box and arrived from Dubai to Mumbai in 25 days, ahead of the quoted 40–50 days. Some customers also praised customs coordination, off-loading and installation, although installation was charged separately. Rates were described as competitive by one relocation customer.
The cautionary side is substantial. Other reviews report air and sea shipments taking 47, 50 or even 80 days, damaged appliances and glassware, missing boxes, and difficulty getting meaningful updates. One shipment arrived without its Jumbo boxes, with a microwave, glass table and other fragile goods damaged.
Pickup appointments were also missed or cancelled. Before booking, get the delivery window, minimum chargeable weight, customs costs and all surcharges in writing. Photograph and number each box, clarify fragile packing, request usable tracking details, and check every package against a list before signing—particularly if delivery is made late at night.