RTA kiosk
The RTA self-service kiosk reportedly printed a driver's license in less than 90 seconds.
Al Yalayis Government Transactions Center
Dubai Investment Park
Al Yalayis Government Transactions Center is a one-stop government office in Dubai Investment Park for services such as visa processing, biometrics and Emirates ID-related applications. Reviews also highlight an RTA self-service kiosk and remote support through WhatsApp, useful when you want to avoid visiting in person.
Reputation Score
4.5
★★★★★
975 ratings
Source: Google Maps
The Good Stuff
Remote processing
Some visa and medical-check applications can be handled remotely through phone calls, WhatsApp and online payment.
Document follow-up
A reviewer said the team followed up until all documents were returned, which can be reassuring for paperwork-heavy applications.
Fast cancellation
A visa cancellation at counter 9 was completed in less than five minutes, with the result expected the same day or the next.
Visitor facilities
One review mentions a ladies' section, Wi-Fi, toilets and 30 minutes of free parking.
Tips for a Better Visit
Ask remotely. Before travelling, ask whether your visa or documentation work can be completed through WhatsApp and phone support.
Use the kiosk. For an RTA driver's-license print, look for the self-service kiosk; one visitor completed it in under 90 seconds.
Find biometrics. For an Emirates ID fingerprint appointment, go to the first floor and use the counter on the left.
Allow parking time. Leave a buffer before the free parking limit, as one visitor was charged after exceeding it by only one minute.
Confirm updates. If a counter is processing your paperwork, ask what is happening and how long it should take rather than waiting without an update.
Plan the visit
Practical details
DIP2
Dubai Investment Park Second, Dubai
| Mon | 7:00 AM – 10:30 PM |
| Tue | 7:00 AM – 10:30 PM |
| Wed | 7:00 AM – 10:30 PM |
| Thu | 7:00 AM – 10:30 PM |
| Fri | 7:00 AM – 12:00 PM, 1:30 PM – 10:30 PM |
| Sat | 7:00 AM – 10:30 PM |
| Sun | 7:00 AM – 10:30 PM |
Popular Mentions
visa renewal
Reviews describe completing visa renewal remotely, including family applications handled through phone support and WhatsApp.
biometrics rescheduling
One family used the centre for biometrics rescheduling alongside a residence visa application.
Ejari services
One customer specifically praised the handling of Ejari paperwork at the centre.
Common Concerns
Fingerprint conduct
One customer reported that the staff member handling fingerprints was distracted by a mobile phone and failed to take a signature.
Poor updates
A counter interaction reportedly involved a 15-minute wait without an explanation of what was happening or how long it would take.
Parking charges
A medical-centre visitor was charged after exceeding the free parking period by one minute during a queue.
Fog delays
One older review describes staff operations starting late on a foggy morning, forcing the customer to leave for another centre.
DXB
LOCAL
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The Bottom Line
Al Yalayis Government Transactions Center brings several government procedures together in Dubai Investment Park. Reviews point to visa renewal and cancellation, Emirates ID biometrics, medical-check paperwork and RTA services as particularly practical reasons to use it. The centre’s RTA self-service kiosk reportedly printed one driver’s licence in under 90 seconds, while a visa cancellation was completed in less than five minutes.
The most useful convenience is that some applications do not require a visit. Customers describe completing family visa work and medical-check arrangements through WhatsApp, phone calls and online payment, including an application handled from home for a senior parent. For biometrics, one review directs applicants to the first floor and the counter on the left.
On-site facilities mentioned include a ladies’ section, Wi-Fi, toilets and 30 minutes of free parking. Parking deserves attention: a medical-centre visitor was charged after going just one minute beyond the limit during a queue, so allow extra time. Service is generally described as organised and quick, but isolated reviews report poor communication at a counter and an inattentive fingerprint experience.
If visiting during difficult weather, it may also be worth checking that the relevant section is operating before setting out.