Emergency care
Emergency visitors describe prompt, professional treatment, including care after a myocardial infarction and sports-related injuries.
Al Zahra Hospital Dubai
Al Barsha
Al Zahra Hospital Dubai is a general hospital in Al Barsha, with reviews highlighting emergency treatment, paediatric care and pregnancy journeys. Patients also describe support through surgery, NICU stays and natural delivery, making it a place families use for both urgent treatment and longer-term care.
Reputation Score
4.4
★★★★☆
9,394 ratings
Source: Google Maps
The Good Stuff
Paediatric support
Parents report attentive paediatric teams during admissions, surgery and serious childhood illness, with frequent checks and clear reassurance.
NICU care
Families describe compassionate NICU support, including regular updates, reassurance and care during difficult newborn recoveries.
Maternity care
Pregnancy and delivery reviews mention steady support from the first appointment through delivery and after-delivery recovery.
Clear explanations
Patients value doctors who take time to explain conditions, treatment plans and procedures in understandable terms.
Clean facility
One inpatient review specifically describes the hospital environment as clean, calm and welcoming.
Child-friendly waiting
A children’s playground helped keep kids comfortable and entertained while waiting during a paediatric visit.
Gentle testing
A parent reports gentle blood tests for children and quick results, useful when several tests are needed.
Tips for a Better Visit
Allow time. If collecting medicine, allow extra time: reviews describe waits of almost an hour and queues with few counters open.
Confirm discharge. Before a short procedure, confirm the discharge timeline, documents, prescriptions and follow-up arrangements with the care team.
Use playground. With children, ask about the playground while waiting; one family found it helped keep them comfortable and entertained.
Ask questions. For surgery or treatment, ask for the procedure and aftercare to be explained clearly; patients found detailed explanations reassuring.
Plan calls. Do not rely on pharmacy phone contact alone for urgent medicine queries; one review reports unanswered calls over five days.
Plan the visit
Practical details
Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Emergency Department
The emergency service is mentioned for efficient, professional care and reassuring treatment during urgent visits.
Pediatric Ward
The ward is used for children’s admissions and surgery, with reviews highlighting attentive nurses and family reassurance.
Gynecology Department
The department is mentioned for pregnancy-related care, professional consultations and a comfortable patient experience.
Common Concerns
Pharmacy delays
Several reviews report long waits for medicines, including almost an hour at the pharmacy.
Limited counters
One pharmacy visit found only two or three of eight counters operating, extending the wait.
Phone access
A customer said repeated calls to the pharmacy went unanswered for more than five days.
Discharge delays
One post-surgery account describes prolonged waits for discharge papers and changing instructions before leaving.
DXB
LOCAL
LOCAL
The Bottom Line
Al Zahra Hospital Dubai is a general hospital in Al Barsha that patients use for emergency treatment, paediatric admissions, maternity care and specialist procedures. Reviews describe prompt emergency attention, including treatment after a myocardial infarction, while families also report supportive care through paediatric surgery, NICU stays and natural delivery. The strongest theme is the human side of care.
Parents mention frequent checks and reassurance during children’s admissions, and maternity reviews describe support from early pregnancy through delivery and aftercare. Patients also value doctors who explain treatment plans carefully. The facility itself is described as clean, calm and well organised, and a playground can make a children’s waiting period easier.
The main practical caution is the pharmacy. Multiple reviews describe long waits for medication; one visitor waited almost an hour, while another found only two or three of eight counters open. Pharmacy phone access was also reported as difficult.
If you need medicine, allow extra time and consider confirming the process in person. After a short procedure, it is worth checking discharge paperwork, prescriptions and follow-up arrangements before settling in, as one account describes a lengthy delay and changing instructions.