Fast installation
Several reviews describe same-day or next-day delivery and installation, including a split AC delivered within two hours and installed within two more.
Alonsa Electric Middle East Trading LLC
Al Quoz
Alonsa Electric Middle East Trading LLC is a home goods store in Al Quoz selling appliances and consumer electronics. Reviews highlight its air conditioners, washing machines and installation service, with several customers mentioning quick delivery and technicians who explain their work clearly.
Reputation Score
4.7
★★★★★
229 ratings
Source: Google Maps
The Good Stuff
Careful technicians
Washing machine installation included proper connections and testing, while another AC review praised seamless piping work.
Product range
Customers mention buying washing machines, fridges, chest freezers, gas cookers, stoves, TVs and air conditioners.
Competitive deals
Reviews describe competitive pricing on appliances, including a negotiated split AC purchase and a multi-appliance order with free delivery and fixing.
Urgent stock checks
For a same-day chest freezer request, the store checked available stock and clarified the invoice and warranty before delivery.
Repair response
One customer said a washing machine repair was quick and that calls to the office received a fast response.
Tips for a Better Visit
Confirm warranty. Before buying, get warranty terms in writing; one customer said promised warranty and service did not match the later experience.
Check dimensions. Confirm TV and fridge measurements on the invoice before delivery; one order reportedly arrived with the wrong sizes.
Request testing. Ask the technician to test the appliance after installation, especially for washing machines where proper connections were explicitly checked.
Ask about stock. For an urgent purchase, ask the team to verify current stock first; a chest freezer was sourced for same-day need this way.
Clarify installation. If ordering an AC, confirm the installation scope and inspect the finished piping, as reviews include both neat and problematic installations.
Plan the visit
Practical details
1 Street 18A
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 6:30 PM |
| Tue | 8:00 AM – 6:30 PM |
| Wed | 8:00 AM – 6:30 PM |
| Thu | 8:00 AM – 6:30 PM |
| Fri | 8:00 AM – 6:30 PM |
| Sat | 8:00 AM – 6:30 PM |
| Sun | Closed |
Common Concerns
After-sales gaps
A customer reported repeated complaints about a defective washing machine, wrong deliveries and refusal to replace the item.
Installation issue
One split AC installation reportedly led to water dripping, with the customer saying follow-up support was unresponsive.
Service tone
A WhatsApp customer described the person handling messages as rude.
Price concern
One dissatisfied customer said pricing was significantly higher than comparable companies and described the service as unprofessional.
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The Bottom Line
Alonsa Electric Middle East Trading LLC is a home goods store in Al Quoz where customers buy air conditioners, washing machines, fridges, chest freezers, cookers and TVs. It is especially worth considering when delivery and installation speed matter: reviews describe next-day washing machine installation, same-day appliance delivery and a split AC delivered and installed within four hours. The strongest pattern is hands-on coordination.
Customers mention technicians making proper connections, testing washing machines and explaining AC operation. One urgent chest-freezer order included a quick stock check plus clear invoice and warranty details. Several reviews also describe competitive appliance deals, free installation or fixing, and smooth delivery for larger multi-item purchases.
There is a meaningful after-sales caution. One customer reported a noisy Samsung washing machine that moved during its second wash, wrong TV and fridge sizes, and difficulty getting a replacement. Another reported water dripping after a split AC installation and unhelpful follow-up, while a separate review criticised WhatsApp communication as rude.
Confirm dimensions, warranty terms and installation details in writing, then test the appliance before the team leaves. Pricing also appears inconsistent: some buyers call it competitive, while one found it higher than comparable companies.