WhatsApp contact
Customers have handled the full cleaning conversation through WhatsApp, making arrangements straightforward.
ALWAN ALRABEE Dry cleaners laundry
Barsha Heights
Alwan Alrabee is a neighbourhood dry cleaner in Barsha Heights for everyday garment care, including washing, dry cleaning, ironing and stain removal. Reviews describe useful WhatsApp communication, pickup and delivery, and quick pressing, but recent feedback makes reliability and damage checks important before handing over valuable clothing.
Reputation Score
4.3
★★★★☆
240 ratings
Source: Google Maps
The Good Stuff
Fast pickup
One customer reported a 20-minute pickup followed by delivery two days later.
Uniform care
A cabin-crew customer said the laundry made keeping a work uniform clean and pressed easier.
Polite staff
Several reviews mention friendly, polite and cooperative staff during customer interactions.
Quick pressing
A customer reported having a suit ironed immediately, which may suit urgent pressing needs.
Tips for a Better Visit
Confirm delivery. Confirm the delivery date and follow-up process before leaving items; one review says delivery required a customer call.
Check pricing. Ask for the full written price before cleaning, especially for jackets: one customer reported AED 35 initially and AED 50+ later.
Avoid valuables. Use extra caution with expensive or delicate garments; a review specifically warns against bringing costly clothes here.
Ask about heat. For jackets and delicate fabrics, ask how steaming or ironing will be handled because one review cites very hot equipment.
Call before visiting. Call ahead rather than assuming the counter is staffed, as a customer found no one at the shop and waited outside.
Plan the visit
Practical details
Liwa Tower
Al Thanyah First - Barsha Heights, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 3:00 PM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Dry cleaning
Dry cleaning is the core service mentioned across reviews, including for dresses, jackets and other garments.
Pick up
Pickup is available, with one customer reporting a 20-minute collection.
Common Concerns
Garment damage
Reviews report discoloured, misshaped and heat-marked jackets, as well as damaged silk and suits.
Lost items
Customers describe lost shirts, trousers and a comforter, with some saying follow-up messages went unanswered.
Delivery delays
Repeated reviews describe promised delivery dates being missed, sometimes requiring several follow-up calls.
Price changes
One customer said a winter-jacket price rose from AED 35 to AED 50+ within ten days.
Unstaffed shop
A regular customer reported waiting outside for 15 minutes while the shop was unattended.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 35
winter jacket
“Their advertised WhatsApp discounts are misleading—I was charged AED 35 per winter jacket initially, which jumped to AED 50+ on a second cleaning just 10 days later”Google review · December 2024
AED 50+
winter jacket
“Their advertised WhatsApp discounts are misleading—I was charged AED 35 per winter jacket initially, which jumped to AED 50+ on a second cleaning just 10 days later”Google review · December 2024
AED 80+
parka
“A single parka cost me AED 80+, bringing the total for three jackets to an unreasonable AED 189”Google review · December 2024
DXB
LOCAL
LOCAL
The Bottom Line
Alwan Alrabee is a dry cleaner in Barsha Heights handling everyday washing, dry cleaning, ironing and stain removal. Customer reviews specifically mention dry-cleaning dresses and jackets, pressing suits, and caring for a cabin-crew uniform. WhatsApp communication, pickup and delivery are useful parts of the service when they run smoothly.
There are some encouraging service examples: one customer reported a 20-minute pickup, two-day delivery and good cleaning quality, while another had a suit ironed immediately. Older reviews also describe polite, proactive staff and reliable service. Those positives sit alongside a much more worrying run of recent complaints.
The main caution is consistency. Customers report missed delivery promises, unanswered messages, lost shirts, trousers and bedding, and garments returned discoloured, misshaped or otherwise damaged. A silk blouse, Indian suit, jackets and expensive clothing are among the items mentioned in negative reviews.
Pricing also needs checking: one customer said a winter-jacket charge rose from AED 35 to AED 50+ within ten days, while next-day service was reported to cost an extra AED 40. Call ahead, confirm the total and delivery date in writing, and consider another cleaner for valuable or delicate pieces.