Visa support
Customers report smooth visa and ID processing, including family applications completed within hours.
Amer Almarwa Government Transaction مركز امر المروة لإنجاز المعاملات الحكومية
Port Saeed
Amer Almarwa is a Dubai government transaction office in Port Saeed, where customers use services such as visa and Emirates ID processing and trading-licence applications. Reviews describe both quick, supportive assistance and frustrating waits, so the experience can vary noticeably by counter and time of day.
Reputation Score
4.3
★★★★☆
273 ratings
Source: Google Maps
The Good Stuff
Fast licensing
One customer completed a trading-licence application within one day.
Helpful reception
Several reviews describe reception staff as helpful and clear when directing customers to the right counter.
Clear guidance
Customers have received full support, guidance and follow-up for family visa applications.
Round-the-clock
A review reports that the centre operates 24 hours, which may help with urgent transactions.
Tips for a Better Visit
Avoid peak time. If possible, avoid 1pm: one review calls it busy and records a wait of over an hour.
Bring cash. Carry cash as reviewers report card-payment issues and an additional 3% card charge.
Check submission. After paying, confirm that your application was actually submitted and ask when the email will arrive.
Ask directly. Do not only take a token; speak to a counter or supervisor if your number is not moving.
Plan the visit
Practical details
786M+FP5 ميناء Shop - no 3 Al Ittihad Rd
Port Saeed - Deira, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
New visa for my newborn
One customer used the centre for a newborn's new visa and a daughter's visa renewal.
Tasheel department
The upstairs Tasheel department is mentioned in a complaint about contract typing service.
Common Concerns
Long waits
Recent customers report waits of one to two hours, including a case with only two people ahead.
Limited staffing
At busy times, reviewers say too few staff were serving customers and counters moved slowly.
Application delays
One customer paid but found the application still pending for two or three days without a WhatsApp reply.
Payment problems
A faulty card machine caused serious stress for a customer travelling on the same day.
Extra card charge
Customers report being charged an additional 3% when paying by card.
DXB
LOCAL
LOCAL
The Bottom Line
Amer Almarwa is a government transaction office in Port Saeed handling practical paperwork such as visa and Emirates ID applications, family visa matters, and trading-licence processing. The strongest reviews describe applications finished within a few hours, while one customer says a trading licence was completed within a day. The quality of help appears to depend heavily on the counter.
Customers have praised reception for directing them clearly, and several reviewers describe staff as cooperative, attentive and good at following up on family visa cases. That personal support can make complicated paperwork feel much easier when the right person is available. The main caution is time.
Recent visitors report waits of one to two hours, sometimes with only one staff member handling the queue. A separate complaint describes a paid application remaining unsubmitted for two or three days, with no WhatsApp response. There have also been reports of a broken card machine and payment problems during urgent visits.
If you go, ask where your transaction is being handled rather than simply taking a token and sitting down. Visiting outside the reported 1pm busy period may help, although the reviews do not establish a guaranteed quiet time. Bring cash if possible: one customer reported a 3% card charge, and another was told cards were not accepted.