Visa Help
Customers describe clear guidance through entry-visa processing, including corrections to permit details and updates at each step.
Amer Center - Quality General Services
Al Jafiliya
Amer Center - Quality General Services is a typing service and an Authorized Channel Partner of GDRFA - Dubai in Al Jafiliya. Reviews describe help with visa processing, visa renewals and Emirates ID transactions, with some visitors getting complicated cases sorted quickly; experiences vary sharply by counter and queue.
Reputation Score
3.0
★★★☆☆
249 ratings
Source: Google Maps
The Good Stuff
Complex Cases
A reviewer with a stalled immigration matter said the issue was identified within five minutes and the request was successfully closed.
Fast Visits
Some customers report very short visits: one had an issue resolved in under five minutes when arriving around 8am.
ID Support
Reviews mention helpful assistance with Emirates ID transactions for a family, including document support at the ID counters.
Queue System
One review says the person managing the queue was attentive to keeping customers in token order.
Tips for a Better Visit
Go Early. Arrive around 8am if possible; one visitor found the centre empty and finished in under five minutes.
State Everything. Explain every requirement verbally at the counter, even if you already sent details on WhatsApp, to reduce mistakes.
Check Fees. Ask for the exact fee and a receipt before paying; one reviewer questioned a requested AED 500 charge.
Bring Documents. Double-check your paperwork before taking a token, since visitors have been sent back after a missing document was found.
Verify Advice. If reception says your request cannot be done, consider confirming with another Amer branch or GDRFA before leaving.
Plan the visit
Practical details
166 Sheikh Khalifa Bin Zayed St
Al Jafiliya, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 12:00 PM, 2:00 PM – 7:00 PM |
| Sat | 9:00 AM – 3:00 PM |
| Sun | Closed |
Popular Mentions
Visa renewal
Customers visit for visa renewal paperwork, including cases involving another person’s renewal.
Visa cancellation
Visa cancellation appears in reviews covering employee and family-related immigration paperwork.
Emirates IDs
One reviewer says the centre helped their family with Emirates ID transactions.
Mainland trade license cancellation
A customer sought help correcting an overlooked immigration-card step after cancelling a mainland trade licence.
Common Concerns
Long Waiting
Waiting times can be substantial: one visitor reported more than 70 minutes and alleged that newcomers were allowed ahead.
Rude Service
Several reviews describe dismissive or disrespectful interactions at reception and individual counters.
Phone Distraction
A reviewer said an employee watched reels while dealing with a customer, making the interaction feel inattentive.
Refund Dispute
Two reviews report unresolved disputes over visa-related deposits and claimed resulting fines or airport costs.
Mixed Guidance
Customers report receiving conflicting advice, including being told a task was impossible before another Amer branch completed it.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 100
legal application
“The first time I visited for a legal application, the lady at Counter 10 guided me very well and charged me AED 100”Google review · June 2026
100 AED
typing
“They take 100 AED (27 $) for "typing" if they possibly print you 1 page from the system - unacceptable”Google review · August 2024
DXB
LOCAL
LOCAL
The Bottom Line
Amer Center - Quality General Services in Al Jafiliya handles typing and GDRFA-related paperwork, with reviews mentioning entry visas, visa renewals, visa cancellations and Emirates ID transactions. It is worth considering when you need someone to check documents or untangle an application: several visitors describe clear explanations, quick processing and help with cases that had stalled elsewhere. The strongest experiences are very specific.
One customer said a complicated immigration issue was diagnosed in five minutes, while another completed an urgent matter in less than five minutes after arriving around 8am. Reviews also credit the centre with patient guidance when entry-permit details needed correcting and with support for family Emirates ID applications. The experience is inconsistent, however.
Other visitors report waits exceeding an hour, confusion over tokens, rude replies at reception or counters, and staff using phones while customers were speaking. There are also serious complaints about disputed visa deposits and delayed follow-up, so keep your paperwork and payment records. For a smoother visit, go early, take a token, and explain every requirement verbally even if you sent it on WhatsApp.
Ask what each fee covers and request a receipt before paying. One review reported AED 100 for a legal application, while another objected to a separate AED 100 typing charge; treat these as customer-reported examples, not a current price list.