Clear guidance
Customers describe step-by-step explanations, quick answers and regular updates during visa applications, including processes completed online.
Amer Center
Al Raffa
Amer Center is an immigration and naturalization service in Al Raffa, handling visa, Emirates ID and other government transactions for individuals, families and businesses. Reviews especially highlight family and Golden Visa applications, with several customers completing the process through WhatsApp updates and document guidance.
Reputation Score
4.5
★★★★★
709 ratings
Source: Google Maps
The Good Stuff
Fast processing
Reported turnaround times include a family Golden Visa completed within three days and newborn visa services completed in two working days.
WhatsApp support
Several reviews say applications and follow-up were handled through WhatsApp, with messages answered quickly and progress shared throughout.
Family visas
Reviews cover family visa applications, dependent Golden Visas, visa renewals and baby documentation handled with detailed assistance.
Insurance help
Customers received rapid assistance with insurance policies and document requirements, including support for a non-standard situation.
Document care
A review describes a power-of-attorney application where each step was explained and questions were answered throughout.
Tips for a Better Visit
Confirm branch. Check the exact branch before applying: one reviewer says branch choice affected service quality and required restarting elsewhere.
Confirm requirements. Ask for the required documents and next steps in writing, especially for newborn or family visa applications.
Use WhatsApp. For remote processing, ask whether your application can be completed over WhatsApp and request progress updates as it moves forward.
Check names. Review every spelling on submitted documents before approval; a customer reported a name error that had to be corrected at an ID centre.
Check timeline. Ask for an estimated working-day timeframe before paying; one newborn visa review says two working days versus an advised three to seven.
Plan the visit
Practical details
Police Station - Al Raffa Street Khyber Building, Office no :1 infront of - Al Raffa St - in front of Al Raffa
Al Raffa - Al Fahidi, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
POA
The centre helped complete a client's power of attorney application while explaining each step.
Emirates ID
Customers mention Emirates ID processing alongside baby and family visa transactions.
Common Concerns
Branch variation
One Golden Visa applicant had to withdraw and restart after application flaws caused a delay of over a month and a half.
Mixed answers
A customer seeking newborn visa information received different answers and had to call Amer customer service for clarification.
Data error
A Sharjah branch review reports a name mistake despite correct documents, leaving the customer to visit the ID centre to fix it.
Communication gap
One applicant found communication difficult during a delayed Golden Visa nomination because of limited English proficiency.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
30 AED
canceled my labor card
“To resolve this issue, I visited Amer Tas-heel, where I first canceled my labor card for 30 AED”Google review · March 2025
DXB
LOCAL
LOCAL
The Bottom Line
Amer Center in Al Raffa is a government-services centre for immigration and related paperwork. Customers use it for family visa applications, Golden Visas, newborn and baby visas, Emirates ID transactions, insurance policies and powers of attorney. The strongest pattern in the reviews is hands-on guidance: staff explain requirements, answer questions on WhatsApp and send progress updates rather than leaving applicants to guess what happens next.
Speed is another recurring reason people choose it. Reviews mention a family Golden Visa completed in three days, dependent visas and Emirates IDs issued in under a week despite public holidays, and a newborn visa completed in two working days. Those are customer-reported examples, not guaranteed timelines, so ask for the expected processing window for your case.
Do check the branch and review every name and document detail carefully. One customer had to restart a Golden Visa nomination elsewhere after a delay of more than a month and a half, while another reported a name error at a Sharjah branch. A separate visitor received conflicting answers about a newborn visa, so written confirmation of requirements is worthwhile before proceeding.