Quick processing
Customers described urgent visa work as smooth and fast, with another visa completed in under 15 minutes.
Amer - Marhaba Mall Ras Alkhor Industrial Area 3
Ras Al Khor
Amer at Marhaba Mall in Ras Al Khor is a typing and government-services centre used for visit-visa applications and residency paperwork. Reviews point to quick processing, patient explanations and helpful counter support, though one account reports serious communication and delay problems.
Reputation Score
4.1
★★★★☆
631 ratings
Source: Google Maps
The Good Stuff
Short visits
One customer said their work was completed in 15 minutes during non-peak hours.
Clear guidance
The process was explained properly for a refund application, making the transaction easier to follow.
Parking
One review reports plenty of free parking downstairs, useful when paperwork takes a little longer.
Government services
A regular customer said they use the centre for government services and found the team professional and efficient.
Tips for a Better Visit
Visit off-peak. Try non-peak hours if possible; one customer said the work was finished in 15 minutes then.
Use downstairs parking. If you are driving, check the free parking downstairs mentioned by a customer.
Confirm timelines. For residency work linked to travel, confirm the expected timeline and next steps before leaving.
Ask for clarity. Ask the counter team to explain the process and confirm how the application will be handled.
Plan the visit
Practical details
Marhaba Mall - 1st Floor
Ras Al Khor Ind. Third, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 12:00 PM, 4:00 PM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
visit visas
Customers return for visit-visa applications, with one reviewer saying they had used the centre more than once.
residency application
The centre is used for family residency paperwork, including applications that require staff guidance through the process.
renewal of visa and id
Reviews mention fast assistance with renewing both a visa and an ID.
Common Concerns
Phone response
One customer reported receiving no response from reception when calling the centre.
Case delays
A residency case reportedly took 10 days without resolution and disrupted a family travel plan.
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The Bottom Line
Amer at Marhaba Mall in Ras Al Khor handles typing and government-related paperwork, with reviews specifically mentioning visit visas, residency applications, visa and ID renewals, and refund applications. It is worth considering when you want counter-based guidance rather than trying to work through the process alone. Speed is a recurring strength.
One customer said a family visa application was completed in 15 minutes during non-peak hours, while another described an urgent visa application as smooth and fast. Customers also mention patient explanations, professional counter support and help with questions about a fine. There is practical convenience too: one review describes the centre as low-crowded, with many counters and plenty of free parking downstairs.
That makes an off-peak visit especially appealing if you are trying to finish paperwork quickly. Do keep expectations realistic for more complicated residency cases. A July 2025 review describes no response from reception by phone, unclear communication and a 10-day delay that affected planned family travel.
Before leaving, confirm the next step and expected timeline, particularly when the application is tied to flights or other fixed dates. The overall feedback is strongly positive, but that detailed complaint is important context for time-sensitive cases.