Brand Network
The group operates well-known fashion and lifestyle brands, including Aldo, Nine West, Tommy Hilfiger and R&B.
Apparel Group Head Office Building 1
Dubai Industrial City
Apparel Group Head Office Building 1 is a corporate office in Dubai Industrial City for the group behind fashion, footwear and lifestyle brands. Reviews mainly concern its retail and online operations, including Aldo, R&B, 6thStreet and Charles & Keith, rather than visits to the office itself.
Reputation Score
3.7
★★★★☆
285 ratings
Source: Google Maps
The Good Stuff
Organised Store
One customer described an Apparel Group shop as well organised, with patient and knowledgeable service in the perfume section.
Helpful Staff
A customer said the group’s staff were helpful, though this positive comment is brief and not specific to the head office.
Tips for a Better Visit
Verify Offers. If a job offer asks you to pay for a certificate, stop and verify it directly; reviews describe fake offers using the company’s identity.
Keep Records. For purchases or refunds, retain receipts, policies, emails and other correspondence so you have a written trail if support goes quiet.
Check Availability. Before reordering online, confirm the size is genuinely available; one Aldo customer was later told the selected size was unavailable.
Avoid R&B Online. Be cautious with R&B online orders, especially returns, because a review says the return option failed and customer care did not respond.
Plan the visit
Practical details
Exit 18, Plot No. S21317
Jabal Ali Industrial Second, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Aldo shoes
A customer described ordering Aldo shoes online, then finding the selected size unavailable and later seeing it listed again.
6thStreet
6thStreet is mentioned repeatedly in complaints about online ordering, delivery and exchange problems.
Charles & Keith
A review focuses on a Charles & Keith refund that required extensive follow-up before it was processed.
Hush Puppies Advance Wingtip Bold Black Leather Shoe
A 6thStreet order for this named Hush Puppies shoe was reportedly delivered in the wrong size twice.
Common Concerns
Poor Support
Multiple reviews report unanswered emails, disconnected phone lines and difficulty reaching customer care across the group’s brands.
Delivery Delays
Online orders were reported as late or stuck in processing, including an Aldo order that remained unresolved after a size became available again.
Refund Delays
Customers described refunds taking weeks or requiring repeated follow-up; one R&B customer was told a card refund could take 21 days.
Wrong Sizes
A 6thStreet exchange reportedly delivered the wrong EUR 41 shoe size twice after EUR 39 had been requested.
Job Scams
Scammers have used the company’s name, logo and email in fake job offers that ask applicants to pay for a certificate.
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The Bottom Line
Apparel Group Head Office Building 1 is a corporate office in Dubai Industrial City, not a conventional shop or mall branch. It sits behind a broad retail network whose customer-facing names in the reviews include Aldo, R&B, 6thStreet, Charles & Keith, Rituals and Nine West. If you are researching the group, applying for a role or trying to resolve a brand-order issue, this is the relevant corporate name to know.
The group’s brands cover fashion, footwear, beauty and lifestyle retail. Reviews mention Aldo shoes ordered online, R&B click-and-collection, Rituals returns, Charles & Keith refunds and Nine West shoes bought through Noon. One older store review described a well-organised shop and patient, knowledgeable perfume assistance, but that is not evidence of a comparable head-office visit.
The strongest caution is after-sales support. Customers report late deliveries, orders stuck in processing, wrong sizes repeated during exchanges, return tools that fail and refunds taking 20 days or more. Several say phone lines were unreachable and emails went unanswered.
Keep every receipt and message, confirm stock and size before ordering, and use written communication for disputes. Jobseekers should also be careful: recent reviews describe fake offers using the company’s name and asking applicants to pay for certificates. Do not send money without independently verifying the offer.