Custom Work
Customers received personalized pieces made to their drawings, including an engagement ring and a wedding chain with locket.
Arakkal Gold and Diamonds LLC - Old Gold Souq (Branch 2)
Deira
Arakkal Gold and Diamonds LLC in Deira’s Gold Souq is a jewelry store known for patient, non-pushy guidance and a broad choice of gold designs. Reviews also highlight custom work, including engagement rings and wedding chains made from customer drawings.
Reputation Score
5.0
★★★★★
639 ratings
Source: Google Maps
The Good Stuff
Patient Guidance
Staff are repeatedly described as patient when answering questions, explaining models and helping shoppers compare choices.
Non-Pushy Sales
One Gold Souq visitor specifically valued the attentive help without the loud, aggressive solicitation found elsewhere nearby.
Design Choice
Reviews mention modern designs with a Western feel, plus a separate selection of unique South Indian stud earrings.
Helpful Service
Customers describe the team as professional, knowledgeable and supportive, with staff taking time to understand preferences.
Souq Hospitality
A visitor who arrived overheated was offered water, fanning and karak chai while being helped to find the right item.
Tips for a Better Visit
Ask Custom. If you have a specific design, bring a drawing: one customer says the wedding chain and locket were made exactly from theirs.
Compare Models. Allow time to see several models and ask detailed questions; reviews describe patient explanations rather than rushed selling.
Discuss Discounts. Ask about the final price and available discount before choosing; multiple shoppers say discounts affected their purchases.
Check Finish. For chains especially, inspect the construction and clarify what happens if a piece needs repair, given one report of repeated breakage.
Find The Shop. The store is in the second row of the main Gold Souq walkway, so do not expect it to be directly on the central path.
Use Transit. For a public-transport visit, the review identifies Al Ras or Baniyas Square as the nearest metro stations and Sabhka as the nearest bus station.
Plan the visit
Practical details
Al Buteen , Building 2
Deira - Al Sabkha, Dubai
Common Concerns
Chain Failure
One customer reported a chain broke after 10 minutes, then broke again after an attempted repair and another hour of wear.
DXB
LOCAL
LOCAL
The Bottom Line
Arakkal Gold and Diamonds LLC is a Deira Gold Souq jeweler where shoppers can browse gold and diamond jewelry, compare modern designs, and request personalized pieces. The strongest review-backed reason to visit is the hands-on guidance: customers describe patient explanations, honest opinions and a non-pushy approach while they work through different models. Custom jewelry is a real part of the experience rather than just a passing mention.
One customer’s wedding chain and locket were crafted from a supplied drawing, while another had an engagement ring custom-designed with guidance from the team. Reviews also mention unique South Indian stud earrings and a broad collection, so it is worth explaining the style and occasion you have in mind. Pricing feedback is positive but not specific: several shoppers mention discounts, reasonable or affordable prices, and open pricing on gold.
Ask about the final price and inspect the piece carefully before committing. One review reports a chain breaking after 10 minutes, then breaking again after an attempted repair, making construction and after-sales arrangements worth clarifying for chain purchases. The shop is in the second row of the main Gold Souq walkway.
A review places the nearest metro stations at Al Ras and Baniyas Square, with Sabhka as the nearest bus station.