Chair Trials
Customers can try the chairs in-store, including short sessions that cover the back, legs and feet.
ARES Dubai Festival City Mall Branch
Dubai Festival City
ARES Dubai Festival City Mall Branch is a massage supply store in Dubai Festival City where you can try and compare massage chairs before buying. Reviews highlight options such as the uRest Chair Massager and iHealth Chair Massager, including relaxing full-body sessions.
Reputation Score
5.0
★★★★★
1,325 ratings
Source: Google Maps
The Good Stuff
Zero Gravity
The zero-gravity feature is repeatedly described as a standout for relaxing, full-body home use.
Model Range
Reviews mention a wide selection, from compact models to 3D, 4D and AI-powered chairs across different budgets.
Targeted Massage
The chairs are praised for working across specific areas including shoulders, back, legs, feet and lower back.
Clear Guidance
Customers describe patient product explanations, detailed answers and help comparing different chair features.
Home Setup
One buyer reported free delivery and installation, with guidance through the buying steps.
After-Sales Help
A review mentions prompt WhatsApp replies and a tutorial video sent within minutes to explain chair operation.
Long-Term Quality
A customer said a chair bought a year earlier remained as relaxing and comfortable as when purchased.
Tips for a Better Visit
Try Several. Test several chairs in person before deciding; one buyer exchanged a 2D model after finding a stronger spa-like option.
Check Compact. If home space is limited, ask to try compact models, which one review found effective for legs, arms and lower back.
Ask Setup. Before buying, confirm whether your chosen chair includes delivery and installation, as one customer received both free.
Use A Trial. Take the available short trial seriously: one five-minute session was enough for a customer to notice the relaxing effect.
Compare Modes. Ask to experience different massage modes and strengths, since reviews describe both relaxing and stronger, spa-like results.
Clarify Delivery. Ask how delivery updates will be handled, especially if timing matters; one buyer experienced delays but was kept informed.
Plan the visit
Practical details
between IKEA and Carrefour, Dubai Festival City Mall - First Floor
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
uRest Chair Massager
The uRest Chair Massager is described as an impressive, worthwhile purchase after an in-store trial.
iHealth Chair Massager
The iHealth Chair Massager is praised for its technology, relaxation levels and full-body coverage.
Ares iSmart2
A buyer moved from a 2D chair to the Ares iSmart2 after testing models and described it as a spa-like experience.
Uroyal chair
The Uroyal chair was selected after a guided comparison of the available massage-chair features.
Leg massager
A separate leg massager is mentioned as an option for tired legs alongside the chairs.
Common Concerns
Delivery Delays
One buyer experienced unavoidable delivery delays linked to the current situation, despite receiving regular updates.
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The Bottom Line
ARES Dubai Festival City Mall Branch is a massage supply store in Dubai Festival City where shoppers can try massage chairs before buying, rather than choosing from specifications alone. Reviews mention the uRest Chair Massager, iHealth Chair Massager and Ares iSmart2, with experiences ranging from relaxing short sessions to stronger, spa-like full-body massage. The useful differentiator is the chance to compare models.
Customers describe zero-gravity seating, 3D and 4D chairs, multiple massage modes, and coverage across the back, shoulders, legs and feet. One review says the compact models still worked well on the legs, arms and lower back, which is worth checking if space at home is limited. Several reviewers also mention models at different budgets, though no prices are provided.
Service is a strong part of the buying experience. Reviews describe clear explanations, patient answers, prompt WhatsApp replies and a tutorial video sent within minutes when an operating question came up. One buyer also reported free delivery and installation.
Do ask to try more than one chair and clarify the delivery process before committing. The main caution is that one purchase involved delays due to the current situation, although the customer said they received regular updates.