Thorough searches
Agents have matched clients to suitable homes, including one apartment found in less than three days.
Arms & McGregor International®
Barsha Heights
Arms & McGregor International® is a Barsha Heights real estate agency helping people buy, sell, rent and manage Dubai property. Reviews particularly point to careful apartment searches and hands-on support that can continue through paperwork, move-in arrangements and aftercare.
Reputation Score
4.7
★★★★★
124 ratings
Source: Google Maps
The Good Stuff
Move-in support
Support has included setting up a Dewa account and internet, checking the apartment and arranging a deep clean before move-in.
Long-term care
Several reviews describe help continuing after contracts, including maintenance assistance and landlord-tenant liaison work.
Market knowledge
Reviews credit the team with realistic property updates, strong market insight and advice that helped clients make timing decisions.
Negotiation help
One tenant said the agency negotiated a good apartment price on their behalf.
Complex paperwork
Relocating clients have received patient guidance through Dubai's documentation process, including delays that extended the move.
Responsive service
Reviews repeatedly describe prompt replies and follow-up, including support outside standard weekdays.
Tips for a Better Visit
Confirm costs. Ask for the complete price in writing before proceeding, since one customer reported three changes after viewing.
Ask about aftercare. Check what support continues after signing; reviews mention help with move-in, maintenance and post-contract issues.
Discuss utilities. If you are moving in, ask whether utility and internet setup can be coordinated alongside the property handover.
Plan paperwork. Relocating from abroad? Ask for a clear documentation timeline, as paperwork delays can make the process lengthy.
Compare fees. Compare the agency's quoted fee with alternatives, then weigh it against the hassle-free service described by one customer.
Plan the visit
Practical details
Al Thanyah First - Barsha Heights - Dubai
Al Thanyah First - Barsha Heights, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
The Concierge
The agency's “The Concierge” concept is described as continuing to look after clients' needs from A to Z after a sale or rental.
End to End property management services
Reviews mention end-to-end property management for non-resident owners in Dubai.
Common Concerns
Higher premium
One review says the agency operates at a higher premium than the average agency.
Price changes
A customer reported that the total price changed three times after the viewing.
Unresolved issues
One landlord-tenant review describes three months of back-and-forth without the reported property problems being resolved.
Office presentation
A visitor felt the office paintings were not arranged properly and also mentioned a receptionist's bad attitude.
DXB
LOCAL
LOCAL
The Bottom Line
Arms & McGregor International® is a Dubai real estate agency in Barsha Heights covering residential searches and transactions. Reviews describe help finding apartments, negotiating rental terms, handling sales and leases, and managing the paperwork around a move. The strongest pattern is hands-on support rather than a quick handover: customers mention help with Dewa and internet setup, deep cleaning before move-in, maintenance routines and landlord-tenant communication.
The agency also has experience with more complicated situations. One customer relocating from Scotland received apartment suggestions while still in the UK, guidance through Dubai's documentation route and continued communication through paperwork delays. Another review describes support through a difficult market, while a non-resident customer specifically mentioned end-to-end property management.
There are cautions. One reviewer said the agency charges a higher premium than average, and another reported the total price changing three times after a viewing. A separate complaint described three months of unresolved property issues, so confirm responsibilities, fees and escalation steps in writing before committing.
If you value ongoing assistance and are comfortable checking the commercial details carefully, the review evidence gives this agency a credible case for a supported, managed property search.