Clear updates
Drivers commonly confirm the address, give a delivery window and message again when they are on the way.
Arnab Delivery Services أرنب لتوصيل الطلبات
Al Garhoud - Ras Al Khor Industrial Area 1
Arnab Delivery Services is a UAE delivery service for home businesses and e-commerce sellers. Reviews point to organised pickups, next-day delivery and clear WhatsApp updates, with options such as photo confirmation and card payment at the doorstep.
Reputation Score
4.9
★★★★★
643 ratings
Source: Google Maps
The Good Stuff
Flexible timing
Customers report that drivers accommodated changed delivery locations, times and even a next-day reschedule.
Careful handling
Several reviews describe packages arriving safely and in perfect condition, including a shipment containing speakers.
WhatsApp help
WhatsApp conversations are described as easy, with questions and delivery doubts answered promptly.
Photo proof
At least one delivery included a photo confirmation after handover, useful when you cannot receive the parcel yourself.
Affordable service
One customer reported paying only 30 AED for courier trips between Dubai, Abu Dhabi, Al Yas and Al Ain.
Doorstep card
A review says customers can pay by card at the doorstep, which is handy when cash is inconvenient.
Tips for a Better Visit
Request updates. Ask for an address confirmation, delivery slot and on-the-way message; one customer received an update about arrival in approximately 20 minutes.
Use WhatsApp. For questions or delivery details, WhatsApp may be the clearest channel; a customer said conversations were easy and doubts were cleared on time.
Check timing. If you need same-day delivery, confirm availability first: one review specifically says the service did not offer it at that time.
Request proof. Ask whether the driver can send photo confirmation after delivery, especially if you will not be present at handover.
Test the app. If you plan to book through the app, check that it works comfortably for you first, as one customer found the new version difficult to use.
Confirm liability. Businesses sending valuable goods should ask how product responsibility is handled before booking, given one reviewer's complaint about accountability.
Plan the visit
Practical details
Al Garhoud - Ras Al Khor Industrial Area 1 - Dubai
Al Garhoud - Ras Al Khor Industrial Area 1, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Card at your door step
One review specifically mentions card payment at the doorstep.
What's app communication
WhatsApp is mentioned as a quick, accurate way to coordinate delivery and clarify questions.
Common Concerns
App usability
One customer found the newer app difficult to use, despite rating the rest of the service highly.
Communication gap
A recent review reports poor customer service and no communication with the driver.
Reliability concern
One strongly negative review alleges unreliability and a lack of responsibility for delivered products, so business users may want to clarify liability first.
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The Bottom Line
Arnab Delivery Services serves home businesses, online sellers and individual senders across the UAE. You can arrange pickups and deliveries, including routes between Dubai and Abu Dhabi, Al Yas and Al Ain. Reviews most often highlight next-day delivery, address and time-slot confirmation, WhatsApp coordination, and photo proof after handover.
The strongest pattern is practical communication. Customers describe drivers confirming availability before delivery, accepting last-minute location or timing changes, and sending an update when they are around 20 minutes away. Another customer used Arnab to recover speakers left at a hotel in RAK and received them the next day after regular updates.
Several reviews also say parcels arrived safely and in perfect condition. There are useful payment and cash-handling mentions too: one customer reported a 30 AED charge for courier trips on the Dubai–Abu Dhabi, Al Yas and Al Ain routes, while another said card payment was available at the doorstep. Timing is worth checking, since a review said same-day delivery was not offered at that point.
The newer app drew criticism for being difficult to use, and one severe complaint alleged poor accountability for products, so business customers should confirm the booking channel, delivery timing and liability terms before sending valuable items.