Fast turnaround
Several repairs were completed within 24 hours, including washing machines, fridges, ovens and water dispensers.
ART Works LLC
Bur Dubai
ART Works LLC is an appliance repair service in Bur Dubai, handling household equipment such as washing machines, fridges, dishwashers and cookers. Reviews point to quick collection-and-return repairs, including same-day washing machine work and next-day fridge delivery.
Reputation Score
4.8
★★★★★
284 ratings
Source: Google Maps
The Good Stuff
Prompt response
Customers describe quick WhatsApp replies, same-day visits and even an arrival within an hour for urgent fridge problems.
Collection service
For larger appliances, the team can collect, repair and return the unit; one fridge was back the next day.
Clear explanations
One washing machine technician explained the fault in simple words and avoided suggesting unnecessary parts.
Broad repairs
Reviews cover washing machines, fridges, dishwashers, cookers, ovens, dryers, hoods, dispensers and AC units.
Careful work
A customer noted that technicians protected the home, cleaned the workspace and checked the appliance before leaving.
Warranty offered
A replacement washing machine drum came with a reported six-month warranty.
Reasonable pricing
Multiple reviews describe pricing as reasonable or fair, including a full washing machine service with collection and delivery.
Tips for a Better Visit
Request quote. Ask for the estimate before approving collection or parts; one fridge repairer sent a quotation the same evening.
Confirm parts. If parts are pending, ask for a clear update timeline, as one customer waited a month without news.
Ask warranty. For replacement components, ask whether a warranty is included; a new drum was covered for six months.
Use WhatsApp. WhatsApp was useful for sending photos and getting a rapid response before the technician visit.
Expect collection. Large appliances may be taken to the service centre, while some jobs are completed at home, such as a fridge-door repair.
Confirm pricing. Clarify whether a technician visit is charged and what parts are genuinely needed before approving work.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 7:00 AM – 10:00 PM |
| Tue | 7:00 AM – 10:00 PM |
| Wed | 7:00 AM – 10:00 PM |
| Thu | 7:00 AM – 10:00 PM |
| Fri | 7:00 AM – 10:00 PM |
| Sat | 7:00 AM – 10:00 PM |
| Sun | 7:00 AM – 10:00 PM |
Common Concerns
Repair failure
One fridge defrost issue remained unresolved after three visits; the final visit only used hot water to melt the ice.
Parts delays
A customer said the initial repair was prompt but received no updates about outstanding parts for a month.
Quotation dispute
One customer reported delays returning a washing machine after declining the quotation and escalated the matter to Dubai Consumer Court.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
250dhs
full servicing for 1 unit, including pick up and drop off
“Charged me about 250dhs for a full servicing for 1 unit, including pick up and drop off”Google review · April 2022
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LOCAL
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The Bottom Line
ART Works LLC handles appliance repairs in Bur Dubai, with reviews covering washing machines, fridges, dishwashers, ovens, cookers, dryers, hoods, water dispensers and AC units. The clearest strength is speed: customers describe same-day visits, repairs completed in under 24 hours, and collection-and-return service when an appliance needs workshop attention. The service is especially useful for larger domestic appliances.
A refrigerator was collected after a same-day assessment and returned the following morning, while a Bosch washing machine with error F-21 was repaired and refitted in a day. A dishwasher installation was also arranged with an on-time visit and a clean finish. Some smaller jobs, such as a fridge-door repair, were completed on the spot.
Prices are described as reasonable in several reviews, but ask for a written quotation and clarify the visit charge, parts and warranty before approving work. One customer disputed a proposed freezer-door repair after another technician solved the issue through balancing, and another reported an unresolved fridge defrost problem after three visits. Parts follow-up also deserves attention: one review mentions a month without updates.
For a smoother booking, send appliance photos on WhatsApp and agree on the return timeline in advance.