Showroom
The showroom is described as museum-like, making it useful for comparing chandelier designs in person.
عصفور كريستال دبي Asfour Crystal Dubai - Crystal Chandeliers
Al Quoz
Asfour Crystal Dubai is a lighting store in Al Quoz focused on crystal chandeliers, from understated pieces to large statement designs. Reviews point to a striking showroom, broad chandelier selection and, in some cases, careful delivery and on-time installation.
Reputation Score
4.0
★★★★☆
177 ratings
Source: Google Maps
The Good Stuff
Installation
One customer said the installation team arrived on time, worked efficiently and left the place spotless.
Crystal Quality
Customers describe the chandeliers as high-quality crystal pieces with attractive designs.
Careful Delivery
A customer reported that the product was handled with absolute care and delivered on time.
Sale Value
Some reviews describe good value and prices during sale periods.
Tips for a Better Visit
Confirm Stock. Before paying, confirm that the exact goods are available; one order remained undelivered after a promised two-week window.
Get Proof. Put delivery dates, included parts and any promises in writing rather than relying on verbal assurances.
Inspect Delivery. Check the chandelier, chain and other components on arrival; one customer received a missing part and another received a dirty installation.
Consider Collection. If practical, collect the item on the spot: a customer advised this after delayed delivery and an unresolved missing item.
Clarify Service. Ask for a firm service appointment and follow-up channel before buying, since one repair request went unanswered for three months.
Plan the visit
Practical details
car - 717 Sheikh Zayed Road,Bindaher Building, Ground Floor, Shop #2,Near Nabooda
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 4:00 PM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
After-Sales
After-sales support is a recurring concern; one customer waited nine months for service and support.
Missing Parts
Customers report chandeliers arriving without required parts, including a chain and a second chandelier component.
Communication
Reviews describe poor communication and repeated promises without a confirmed delivery or service appointment.
Sale Claims
One customer questioned whether the advertised sale prices were genuine.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
16,000 dirhams
chandelier
“I bought a good chandelier for 16,000 dirhams from the Dubai branch on Sheikh Zayed Road, but the after-sales service is terrible”Google review · February 2025
DXB
LOCAL
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The Bottom Line
Asfour Crystal Dubai is a chandelier-focused lighting store in Al Quoz, with a showroom customers describe as museum-like. You can browse crystal chandeliers in a range of designs, including elegant and royal styles, and arrange delivery or installation. The showroom is the main draw for anyone who wants to compare pieces in person rather than choose from a catalogue.
There are encouraging reports about the shopping experience. One customer said the installation team arrived on time, worked efficiently and left the place spotless; another praised on-time delivery and careful handling. Sale periods have also been described as offering good prices, although one review disputes the reality of the advertised discounts.
The larger caution is fulfilment after payment. Multiple customers report delayed deliveries, missing components and weak communication. One order was still outstanding after a promised two-week delivery period, while another buyer waited nine months for service and support.
A separate customer received a chandelier without its chain and struggled to get clear proof that the replacement had been requested. Before committing, confirm stock, delivery timing and every included part in writing. Inspect the chandelier on arrival, and consider collection if that is practical.
The designs may justify a showroom visit, but the delivery and after-sales record calls for careful documentation.