Clean setting
Several visitors describe the clinic as clean and well organised, which makes routine visits feel more comfortable.
Aster Clinic, Jabel Ali
Dubai Industrial City
Aster Clinic is a medical clinic serving Dubai Industrial City, with reviews covering doctor consultations, nursing checks and diagnostic visits such as X-rays. Visitors may appreciate the clean, organised setting and the occasions when the front desk helps navigate insurance or referrals.
Reputation Score
4.8
★★★★★
1,795 ratings
Source: Google Maps
The Good Stuff
Clear explanations
One doctor is praised for listening patiently, explaining treatment clearly and taking time with patients.
Nursing care
A review describes the nurse as answering questions professionally and guiding the patient through the appointment.
Insurance help
The front desk has helped visitors get insurance approval and understand the process during their visit.
Appointments
One long-term visitor reports that the process can be fast when an appointment is already arranged.
Tips for a Better Visit
Book ahead. Arrange an appointment if possible: one review says the process was fast with an appointment but very slow without one.
Allow time. Do not plan a tight schedule; one visitor reported separate waits for registration, nursing, the doctor, billing and treatment.
Confirm insurance. Check insurance coverage and approval before tests, since one misunderstanding delayed medical tests by three days.
Track reports. If you are waiting for an X-ray report, follow up rather than relying only on the promised WhatsApp delivery window.
Avoid crowds. Sunday mornings can be crowded, so consider another time if you need a quicker consultation.
Plan the visit
Practical details
1st FLOOR, AL Kabayel Hypermarket Building, CIG MALL Jebel Ali Industrial Area - 1
Mena Jabal Ali - Jabal Ali Industrial First, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
X-ray
X-rays are mentioned as a diagnostic service, though one visitor reported a delayed report and another found the department closed.
Referral to specialist doctor
The clinic’s front desk has helped a visitor obtain a referral to a specialist doctor.
Common Concerns
Long waits
Waiting can stretch beyond an hour for consultation, with some visitors reporting several hours from arrival to doctor.
Limited staffing
Reviews repeatedly describe one doctor or very few staff handling a heavy patient load.
Slow payments
A slow payment process and missed callbacks delayed one visitor’s medical tests by three days.
Reception attitude
Some visitors report dismissive or angry responses from reception, particularly when asking for urgent help.
Report delays
An X-ray report reportedly arrived later than promised, despite an initial three-day timeframe.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Clinic in Dubai Industrial City is a medical clinic used for doctor consultations, nursing and pre-OPD checks, diagnostic work such as X-rays, and insurance-related processing. Reviews make the clean, well-organised setting a genuine positive, and some visitors describe welcoming front-desk and nursing support. The strongest praise is for consultations where the doctor listens carefully, explains treatment clearly and gives patients time.
The front desk has also helped with insurance approval and referrals to a specialist doctor. That support is not consistent, however, and the administrative experience can vary sharply from one visit to the next. The main issue is time.
Several reviews describe waits of more than an hour just to consult, two hours for a token, or three to four hours before seeing a doctor. One visitor said only two staff were available, while another reported a single doctor serving a large crowd. Even appointments may involve separate queues for registration, nursing, billing and treatment.
Book ahead, confirm insurance before tests and leave plenty of time. If you are expecting an X-ray report, follow up proactively: one visitor was still waiting almost 10 days after being told it would arrive within three days.