Caring nursing
Nurses are repeatedly described as attentive, quick to respond and reassuring during admissions, recovery and maternity stays.
Al Qusais
Aster Hospital, Al Qusais is a 150-bedded multispecialty hospital for consultations, procedures, surgery and maternity care. Reviews are especially useful for people considering a CT scan, emergency surgery or delivery, with patients often noting attentive nursing, clear explanations and clean wards.
Source: Google Maps
Nurses are repeatedly described as attentive, quick to respond and reassuring during admissions, recovery and maternity stays.
Maternity reviews describe calm doctors, supportive labour teams and attentive care for both mother and baby through discharge.
CT scan patients mention clear explanations, patience and a reassuring approach that helped reduce anxiety during procedures.
One emergency-surgery review describes swift action in A&E, coordinated ward care and helpful billing support through discharge.
Patients commonly describe the hospital, rooms and wards as clean, hygienic and well maintained.
Several reviews value doctors who explain conditions, treatment plans and procedures patiently and in detail.
A review credits dedicated physiotherapy sessions with helping a patient regain mobility and start walking after ankle surgery.
A customer review mentions digital infrastructure, medical IoT and robots used for navigation and pharmacy queues.
Allow time. Keep extra time around appointments: one review says waits can be long even when an appointment is booked.
Confirm discharge. Before leaving after maternity care, confirm the discharge steps and timing because coordination and communication were flagged for improvement.
Clarify queries. If reception instructions are unclear, ask for the process and next step to be explained before proceeding.
Plan snacks. For an admission, consider bringing or arranging suitable snacks, as one patient found healthy options limited.
Ask for guidance. For scans, expect the team to explain the procedure; ask questions if needed, since patients found clear guidance reassuring.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Patients mention being guided patiently through the CT Urogram procedure with clear advice and support.
One patient describes a cosmetic treatment completed over four visits, with progress followed at each session.
Maternity reviews include scheduled and emergency C-sections, with families praising explanations and post-delivery support.
A patient reports receiving appendicitis surgery with regular nursing checks, timely meals and medication.
A customer review reports long waits even for booked appointments, so visits may not run to schedule.
Administrative and insurance processes are reported as frustrating, with one maternity review also noting discharge delays.
One patient found the reception team unwelcoming and unhelpful when asking questions or seeking clarification.
A maternity review suggests improving discharge, communication and coordination between departments.
One emergency-surgery review criticised the breakfast and the limited availability of healthy snacks.
The Bottom Line
Aster Hospital, Al Qusais is a 150-bedded multispecialty hospital handling consultations, surgery, emergency care, radiology and maternity admissions. The reviews make its strongest case for delivery care, CT scans and inpatient treatment: patients describe supportive nurses, doctors who explain procedures clearly, clean rooms and attentive help from admission through recovery. Maternity care is a major theme.
Families mention normal deliveries and C-sections, labour-room support, post-delivery nursing and practical baby-care education. Radiology reviews focus on CT scans and a CT Urogram, with staff explaining the process patiently and helping anxious patients or children feel comfortable. Surgical feedback also covers emergency appendicitis surgery, ankle procedures and gallbladder removal.
The main caution is time. One review says waits can be long even with booked appointments, while another points to insurance and administrative delays. A maternity patient specifically recommends improving interdepartmental coordination, communication and discharge.
Reception service was also criticised in one account, although ward care was described much more positively. For an admission, allow extra time and confirm administrative and discharge steps. Food feedback is mixed: one sixth-floor patient praised it, but an emergency-surgery review found the breakfast disappointing and healthy snack options limited.
Overall, this is a hospital where the clinical and nursing experience often earns strong praise, but front-desk and back-office processes may require patience.