Emergency response
A New Year’s Eve emergency admission was handled quickly before the patient was moved to ICU.
Muhaisnah
Aster Hospital Muhaisnah is a hospital providing emergency care, inpatient treatment and diagnostic services such as CT scans. Reviews also describe well-managed surgeries and attentive ICU nursing, with doctors often taking time to explain diagnoses and treatment clearly.
Source: Google Maps
A New Year’s Eve emergency admission was handled quickly before the patient was moved to ICU.
ICU reviewers describe nurses who responded promptly, explained procedures and treated patients respectfully.
Doctors are often praised for explaining diagnoses, treatment options and surgery details in simple, reassuring terms.
Several inpatient reviews mention clean, hygienic and well-organised facilities, including during ICU stays.
A minor-surgery patient described the process as smooth and well organised, with attentive recovery support.
One first-time visitor found reception polite, helpful and organised, making check-in feel straightforward.
Allow buffer. Even with an appointment, allow extra time and confirm the booking at reception because one patient waited over 30 minutes.
Check imaging. If your doctor orders an X-ray, ask reception to confirm the department is staffed before heading there.
Track pharmacy. After insurance approval, follow up on medication dispensing rather than assuming it will be ready promptly.
Protect privacy. During tests, ask staff to check the curtains and surrounding patients before opening them.
Confirm documents. If a certificate is sent through WhatsApp, keep the message and follow up until the document is delivered.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
A visitor reported a positive experience completing a CT scan at the hospital.
The emergency department is mentioned for caring doctors and nurses and prompt treatment during an urgent admission.
One patient described professional care during a hernia operation and praised the surgical team.
An ophthalmology visit included an eye examination, eye drops and optometry testing explained step by step.
One visitor was asked to take another appointment after booking and then waited more than 30 minutes.
A reviewer found no staff available in the X-ray department and said reception did not provide useful guidance.
A review reports significant delays dispensing medication even after insurance approval.
One patient said curtains were opened during ECG testing without checking whether other patients could see.
A patient paid for a sick-leave certificate, sent the requested WhatsApp message and still had not received it.
The Bottom Line
Aster Hospital Muhaisnah handles a broad range of hospital care, and the reviews are strongest around emergency treatment, inpatient stays, surgery and ICU nursing. Patients describe using the emergency department for appendicitis and urgent admissions, undergoing procedures such as hernia surgery and neck disc replacement, and having CT scans completed on site. Doctors are often credited with explaining diagnoses or treatment in clear, reassuring language.
Nursing care is the standout theme. ICU and ward reviewers mention prompt responses, regular monitoring, kindness and practical help during recovery; one family also appreciated receiving a sofa bed, blanket and pillow while staying with a husband. Cleanliness, organised facilities and coordination between doctors, nurses and support staff also come through in several accounts.
Reception is often described as welcoming, though not consistently. There are some service cautions. One booked patient was asked to make another appointment and waited over 30 minutes, while another found no one available in X-ray.
Pharmacy dispensing was also reported as slow after insurance approval. If you are visiting for an appointment or investigation, confirm the booking and department arrangements on arrival, and allow extra time for pharmacy or administrative follow-up.