Insurance Support
Staff have followed up on medicine approvals and kept customers updated through difficult insurance cases.
Aster Pharmacy - Al Ain Centre, Bur Dubai (Golden Sands)
Al Mankhool
Aster Pharmacy in Al Mankhool is a neighbourhood pharmacy for prescriptions, everyday health products and wellness essentials. Reviews make it especially worth considering when you need clear medication guidance, help with insurance approval or assistance sourcing a medicine that is temporarily unavailable.
Reputation Score
4.9
★★★★★
218 ratings
Source: Google Maps
The Good Stuff
Medicine Arrangements
When one medicine was unavailable, the pharmacy arranged and delivered it within a short time.
Helpful Service
Reviews repeatedly describe the team as polite, approachable, knowledgeable and cooperative.
Organised Store
One detailed review describes the pharmacy as clean, well-organized and stocked with essentials.
Tips for a Better Visit
Confirm Timing. For deliveries, confirm the expected arrival time and follow up if the stated window passes; one order ran over 14 hours late.
Check Approval. If using insurance, ask the pharmacy to confirm approval status and keep your prescription available for re-submission if needed.
Ask About Stock. If a prescribed medicine is unavailable, ask whether the pharmacy can arrange and deliver it rather than leaving without it.
Plan the visit
Practical details
Bur Dubai,Near Al Ain Centre (backside) Al Fahidi Metro Station
Al Mankhool, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
medication details
Customers value clear explanations of medication details, including how prescriptions should be used.
dosage instructions
Staff have been praised for ensuring customers understand dosage instructions before leaving.
Common Concerns
Delivery Delay
One online order took more than 14 hours to arrive after repeated delivery promises and limited phone contact.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy in Al Mankhool is a practical stop for prescriptions, medicine advice and everyday health and wellness essentials. Customers describe pharmacists taking time to explain medication details, health guidance and dosage instructions, which is useful when a prescription is unfamiliar or you have questions before starting it. The reviews also point to hands-on help with insurance approval.
In one case, staff followed up with the insurer for three days and kept the customer updated while a prescription was re-submitted. Another customer says an unavailable medicine was arranged and delivered within a short time, so it is worth asking about alternatives or sourcing help when something is out of stock. The pharmacy is also described as clean, organised and stocked with essentials.
There is one important caution for online orders: a customer reported waiting more than 14 hours after being told delivery would arrive within 60 to 90 minutes, with difficulty reaching the pharmacy and no clear delay update. If you need urgent medicine delivered, confirm the timing and follow up promptly if the window passes. For an in-person visit, the strongest consistent theme is courteous, knowledgeable service rather than a particular product or price advantage.