Medicine Care
Customers say medicines are provided with care, making attentive pharmacy service a clear strength.
Aster Pharmacy - CIG Central Mall (149)
Dubai Industrial City
Aster Pharmacy in Dubai Industrial City is a convenient stop for medicines and pharmacy advice, with reviews highlighting helpful staff and careful service. Customers also mention pharmacists who explain medicines patiently, although clinic-related appointments, insurance processing and waiting times can be less predictable.
Reputation Score
4.9
★★★★★
694 ratings
Source: Google Maps
The Good Stuff
Patient Advice
A review praises the pharmacist’s knowledge of medicines and patience when handling customer questions.
Helpful Staff
Multiple reviews describe the staff as professional and helpful, including one that specifically praises the service received.
Quick Answers
Customers have reported polite pharmacists who answer questions quickly and clearly.
Tips for a Better Visit
Allow Time. Build in extra time, as one review reports a two-hour delay for the full process.
Check Insurance. If using insurance, confirm the claim process and allow for a possible two-to-three-hour wait.
Confirm Booking. For clinic scans, confirm the appointment before travelling; one customer made five trips without securing one.
Clarify Tests. Ask why any blood test is needed and review the prescribed medicines before proceeding.
Plan the visit
Practical details
CIG Central Mall, J1 - 1st Floor
Al Kabayel - Jabal Ali Industrial First, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Popular Mentions
Ultrasound scanning
Ultrasound scanning is mentioned in a clinic appointment complaint; confirm the booking before travelling.
Blood test
A blood test appears in a complaint about tests and medication, so ask for the reason and expected cost beforehand.
Common Concerns
Long Delays
Some customers report slow processing, including a two-hour delay and generally slow working.
Insurance Waits
Insurance claims have reportedly taken two to three hours for processing.
Appointment Issues
One customer made five trips over 11 days without receiving an ultrasound appointment.
Extra Costs
A reviewer complained about an expensive visit, an unnecessary blood test and being given too much medicine.
Doctor Queue
A clinic-related review complained that one doctor was serving a very large number of patients.
DXB
LOCAL
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The Bottom Line
Aster Pharmacy - CIG Central Mall is a pharmacy in Dubai Industrial City where customers mainly come for medicines and help from pharmacists. The strongest reviews focus on staff who are polite, professional and willing to answer questions. One customer specifically says medicines are provided with care, while another praises a pharmacist’s knowledge of medicines and patience with customers.
That makes it a useful stop when you want more than a quick handover at the counter. The feedback is not limited to pharmacy visits, though. Several reviews refer to clinic-related services, including blood tests and ultrasound scanning, so check which part of the operation you need before you go.
The clinic experience appears less consistent than the pharmacy feedback: customers mention a doctor queue, delayed appointments and slow processing. Allow plenty of time if you are dealing with insurance or a clinical appointment. One insurance review reports a two-to-three-hour wait, and another describes making five trips over 11 days without receiving an ultrasound appointment.
If tests or multiple medicines are suggested, ask for a clear explanation of what is needed and why. No customer-reported prices were provided, so confirm costs directly before proceeding.