Insurance help
Several reviews describe patient, proactive support with document submissions and insurance approvals for prescribed medicines.
Aster Pharmacy - Damascus St., Al Qusais, next to Aster Clinic (Alfa)
Al Qusais
Aster Pharmacy is a neighbourhood pharmacy in Al Qusais, next to Aster Clinic, where you can collect prescription medicines and ask for help with insurance approvals. Reviews also highlight complimentary vitamin testing and vitals checks, though pharmacy queues and delivery updates can be uneven.
Reputation Score
4.4
★★★★☆
594 ratings
Source: Google Maps
The Good Stuff
Medicine availability
One visit resulted in all prescribed medicines being available, with fast service in a clean, organised pharmacy.
Vitamin testing
Customers can be advised to take a complimentary vitamin test, including a free check for possible deficiencies.
Clear guidance
Reviews mention useful explanations about how to take medication and what precautions to follow.
Vitals checks
A pharmacy visit may include staff offering to check and explain your vitals.
Urgent support
One customer needed medicine urgently and said the team arranged quick collection without hassle.
Tips for a Better Visit
Allow time. Build in at least 30–45 minutes after a clinic visit, as one review reported that wait even after seeing the doctor.
Confirm delivery. For urgent delivery, confirm that the order has actually been picked up rather than relying only on an “out for delivery” update.
Ask updates. If insurance approval needs extra paperwork, ask exactly which document is missing and when you should expect the next update.
Check stock. Before waiting for an approved prescription, check whether key items such as inhalers are physically available.
Request guidance. Ask the pharmacist to explain dosage and precautions; reviews say this made medication instructions clearer.
Ask testing. Ask whether the complimentary vitamin test or a vitals check is available during your visit.
Plan the visit
Practical details
Al Fattan Building - Shop no. 4 5th St
Al Qusais 2, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 7:00 AM – 12:00 AM |
| Wed | 7:00 AM – 12:00 AM |
| Thu | 7:00 AM – 12:00 AM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 12:00 AM |
Popular Mentions
medicine delivery
Medicine delivery is available, though reviews show that timing and status updates can vary.
Inbody test
One customer visited for guidance during an InBody test at the branch.
Common Concerns
Long waits
Multiple reviews report 30–60 minute waits for medicines, even after seeing the doctor or receiving approval.
Delivery delays
A delivery promised within 90 minutes was still undelivered after four hours, with conflicting order updates.
Poor updates
Customers describe unclear follow-up when insurance documents or doctor approval are still pending.
Stock gaps
One customer found that important inhalers were unavailable despite insurance approval being completed.
Token confusion
A review says the token system did not reliably reflect the order in which customers were served.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy on Damascus Street in Al Qusais is next to Aster Clinic and is useful for collecting prescription medicines, sorting out insurance approval and getting medication-use guidance. Reviews also mention complimentary vitamin tests and vitals checks, so a routine pharmacy visit can include more than simply picking up a prescription. The strongest feedback is about patient help with complicated approvals.
Customers describe staff coordinating document submissions, following up with insurers and explaining why a prescription is delayed. Medication counselling is another bright spot: one review says the pharmacist explained how to take the medicine and what precautions to follow. Some visits are quick, and one customer found all medicines available in a clean, well-organised branch.
The main caution is time. Several customers waited 30–45 minutes or more after seeing the doctor, even when insurance approval was already complete. Delivery feedback is mixed too, including a medicine order promised within 90 minutes that had not even been picked up by 10pm.
If timing matters, check stock first, ask which approval documents are still needed and confirm that a delivery has genuinely been collected rather than relying on a status update.