Insurance Help
Staff have chased rejected prescriptions with doctors and insurers until the medicines were approved.
Aster Pharmacy - Grand Shopping Mall, Al Qouz (NAQ)
Al Quoz
Aster Pharmacy in Al Quoz serves everyday medicine and supplement needs, with customers especially mentioning vitamins and help with prescriptions. Reviews also highlight pharmacists who explain dosage and medication interactions, plus support with insurance approvals when claims need follow-up.
Reputation Score
4.6
★★★★★
299 ratings
Source: Google Maps
The Good Stuff
Clear Advice
Customers report careful explanations of medication interactions, dosage and suitable medicines.
Good Stock
One regular customer says essential and branded medicines are usually available, with unavailable items arranged quickly.
Vitamins
Vitamins and regular medicines are recurring purchases for one customer at this branch.
Quiet Setting
A customer specifically found the pharmacy accommodating and quiet.
Urgent Pickup
A customer reported that staff waited beyond closing so they could collect urgent medicine for children.
Tips for a Better Visit
Call Ahead. Call first to check medicine availability, especially if you are travelling from far away.
Check Items. Before leaving, compare the receipt and bag with your prescription and any items you asked to remove.
Allow Time. Build in extra time during busy clinic periods; one review says customers can wait ages to be called.
Ask Dosage. Ask the pharmacist to explain dosage and interactions if anything on the prescription is unclear.
Plan the visit
Practical details
near Joy Alukkas and Grand Mall
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Common Concerns
Long Waits
A review describes the pharmacy and clinic as extremely crowded, with customers waiting a long time to be called.
Basket Check
One customer alleged that 15 probiotic pills remained after asking for them to be removed from the purchase.
Delivery Issue
An older delivery review reports that the driver could not locate the provided address and was rude on the phone.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy at Grand Shopping Mall, Al Quoz is a practical stop for prescription medicines, vitamins and supplements. The strongest pattern in the reviews is hands-on pharmacy support: customers describe staff explaining dosage and medication interactions, arranging difficult prescriptions and following up when insurance initially rejects a claim. Stock also sounds dependable for everyday shopping.
One regular says the branch keeps essential and branded medicines available and arranges missing items quickly, while another mentions consistently finding the required supplements and medicines. A separate review describes the pharmacy as clean, neat and quiet, although that is not the experience everyone reports. Timing is the main caution.
An older review says the clinic and pharmacy can be crowded, with very long waits, so calling ahead about availability and avoiding busy periods may save a trip. There is also one serious complaint alleging that probiotic pills were left in the purchase after the customer asked for them to be removed; check the receipt and bag before leaving. If you use delivery, confirm the address carefully, as an older customer reported problems locating it and an unpleasant phone interaction.