Clear guidance
Pharmacists take time to explain medicines and answer questions clearly, including during an OTC cold-medication visit.
Aster Pharmacy - Madina Mall (Medicom 14)
Muhaisnah
Aster Pharmacy’s Madina Mall branch in Muhaisnah is a practical stop for medicines and healthcare products, with reviews highlighting clear pharmacist guidance. Visitors also mention skincare help and skin checks, while the clean, well-organized shop and courteous service make routine pharmacy visits easier.
Reputation Score
4.8
★★★★★
154 ratings
Source: Google Maps
The Good Stuff
Product advice
Customers say staff help them choose suitable products without rushing, especially for skincare and wellness needs.
Product range
One customer found the shop clean, well-organized and stocked with a wide range of healthcare products.
Skin checks
A review reports that free vitamin and skin checks were available at the branch.
Insurance help
When an insurance prescription was rejected, staff contacted the insurer and offered doorstep delivery while resolving it.
Clean setting
The branch’s clean space and pleasant ambience add to the experience of browsing or asking questions.
Tips for a Better Visit
Check machine. Ask whether the vitamin-level machine is working before making a special trip for the check.
Ask questions. For medicines or OTC products, ask for a full explanation; reviews say pharmacists take time to answer questions.
Ask about delivery. If insurance rejects a prescription, ask whether the team can contact the insurer and arrange delivery while it is resolved.
Request checks. Ask at the counter whether the reported free vitamin and skin checks are available during your visit.
Plan the visit
Practical details
Madina Mall Opp Carrefour Hypermarket Muhaisnah Shop No. 18 1st Fl
Muhaisanah Fourth - Muhaisnah, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
Body lotion
Body lotion is one of the personal-care products specifically mentioned by a customer.
Cream for face
A customer visited to buy a face cream, making skincare one of the reported shopping needs.
Supplements
Reviews mention coming to the pharmacy for advice on supplements.
Common Concerns
Machine issues
A November 2025 review says the vitamin-level machine was often unavailable or not operated when requested.
Staff concern
One customer described the staff as uncooperative and unfriendly during an attempted vitamin-level check.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy’s Madina Mall branch in Muhaisnah suits routine medicine runs as well as product questions. Customers describe pharmacists who explain medicines clearly, help with over-the-counter cold remedies, and take time to identify the right product rather than rushing the transaction. The range mentioned by shoppers is practical: medicines, body lotion, face cream and supplements.
One review also reports a free vitamin and skin check, while another describes a clean, well-organized shop stocked with a wide range of healthcare products. That makes it useful if you are comparing a skincare or wellness product, not only collecting a prescription. Service is the strongest theme.
Reviews describe polite, knowledgeable counter staff and a manager who patiently explained medication instructions. A past insurance problem was handled by contacting the insurer, with delivery to the customer’s doorstep offered while the issue was sorted. That is a helpful option to ask about if a prescription is rejected, though it is based on one customer’s experience rather than a stated standard.
There is one practical caution: a November 2025 review says the vitamin-level machine was often not working, or staff were unwilling to use it. Check its availability before making a special trip for that test. Overall, the branch stands out for attentive guidance, a clean setting and useful skincare and wellness support, with the machine issue worth keeping in mind.