Clear advice
Customers say staff explain medication, supplements and over-the-counter options carefully, helping them understand what they are buying.
Aster Pharmacy - Mercato Mall, Jumeirah (Medicom 2)
Jumeirah
Aster Pharmacy in Mercato Mall, Jumeirah is a convenient stop for medicines, supplements and personal-care products. Reviews highlight staff who take time to explain vitamins, prescriptions and over-the-counter options, with the store described as well-organized and easy to shop.
Reputation Score
4.7
★★★★★
161 ratings
Source: Google Maps
The Good Stuff
Supplement guidance
Reviewers describe detailed supplement guidance, including how to take supplements and their possible impact on quality of life.
Helpful service
Several reviews describe the team as welcoming, accommodating and supportive when customers need assistance.
Well stocked
Customers report finding medicines easily and describe the branch as well-stocked with a wide range of products.
Organized store
A review found the pharmacy clean and well-organized, with medication ready without a long wait on that visit.
Beauty help
A beauty advisor helped one customer choose shampoo and conditioner suited to their hair concerns.
Tips for a Better Visit
Ask questions. Ask the pharmacist to explain prescriptions and suitable over-the-counter options; one review specifically valued this clarification.
Discuss supplements. If you are choosing supplements, ask how to take them and what effect to expect rather than selecting blindly.
Check products. Confirm the product matches your request before paying, since one customer reported receiving the wrong item.
Keep your bill. Hold on to your receipt and confirm the refund process promptly; a customer said the bill was forgotten and another reported a prolonged refund delay.
Ask for checks. If you feel unwell, ask whether staff can help with a blood-pressure check; one customer received this assistance.
Plan the visit
Practical details
Mercato Mall - شارع شاطئ جميرة
Jumeirah - Jumeira First, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Vitamins
Customers mention receiving clear explanations about vitamins, making this a useful stop when you want guidance rather than just a product name.
Blood pressure
One customer who was feeling unwell asked staff for help checking their blood pressure.
Prescription advice
A review praises clear prescription explanations alongside advice on over-the-counter options.
Common Concerns
Refund delays
Two reviews describe unresolved refunds, including one case that remained outstanding for almost a month despite repeated calls and visits.
Service inconsistency
One customer reported being ignored while asking about shampoo and leaving without a bill.
Return dispute
A customer said the wrong product was supplied and that the return request was refused.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy’s Mercato Mall branch in Jumeirah is useful for everyday medicines, supplements and personal-care shopping. Reviews say customers can ask for help with vitamins, prescription explanations, over-the-counter alternatives and hair-care choices such as shampoo and conditioner. The branch is also described as well-organized, clean and easy to browse.
The strongest pattern is hands-on advice. Customers mention clear explanations about prescriptions and supplements, including how to take them, while another review describes help choosing shampoo and conditioner for a hair concern. Staff are often described as welcoming and accommodating, and one customer received help checking their blood pressure when feeling unwell.
There is an important caveat around returns. Separate reviews report refund delays lasting almost a month, repeated unanswered follow-ups and, in another case, difficulty returning an incorrectly supplied product. One customer also said they were not given a bill.
Keep your receipt, check that the item matches what you requested before paying, and confirm the refund procedure at the counter if a return may be needed. For advice-led visits, arrive with your prescription or a clear list of the supplements and symptoms you want to discuss.