Medicine advice
Pharmacists are often praised for sound knowledge and for explaining medicines clearly before purchase.
Aster Pharmacy - Net Com. Bldg., Oud Metha (157)
Oud Metha
Aster Pharmacy in Oud Metha is a neighbourhood pharmacy near Aster Clinic, useful for filling prescriptions and getting medicine advice from pharmacists. Reviews also point to delivery services and a generally clean, organised shop, though waiting times and service can vary.
Reputation Score
4.8
★★★★★
125 ratings
Source: Google Maps
The Good Stuff
Insurance help
One reviewer said the team helped chase an insurance matter while assisting an unwell husband.
Delivery service
Several reviews mention helpful delivery, including efforts to get medicines delivered faster.
Clinic access
Its proximity to the clinic makes it convenient to combine a clinic visit with a pharmacy stop.
Store condition
A review describes the shop as clean, well-stocked and organised.
Helpful team
Friendly, attentive and supportive service is a recurring theme across the reviews.
Tips for a Better Visit
Allow time. If you are attending a consultation, build in plenty of time: one booked appointment still involved a three-hour wait.
Check delivery. Before ordering delivery, confirm that your area is covered; Abu Hail was specifically reported as unavailable.
Track prescriptions. After handing over a prescription, ask when it will be checked and processed, as one customer waited 35 minutes.
Ask questions. Ask for a clear explanation of the medicines before paying; reviewers say staff sometimes take time to explain them.
Check promotions. Ask what promotions are running if you are buying non-prescription products; a review mentions offers on different products.
Plan the visit
Practical details
3 - 1 4th St
Oud Metha, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
prescriptions filled
Reviews mention using the pharmacy to get prescriptions filled and to ask for medicine advice.
consulting team
The connected clinic experience is mentioned positively by one reviewer.
Common Concerns
Long waits
Clinic consultation can involve a substantial wait: one reviewer booked an appointment but waited three hours.
Prescription delays
One prescription was left unchecked for 15 minutes, followed by another 20-minute wait before service.
Service inconsistency
Some reviewers report indifferent or uncooperative responses when raising complaints, including being told to use other providers.
Delivery limits
Medicine delivery is not available to at least one nearby Abu Hail area, according to a review.
Slow systems
A separate review describes the branch's systems and management as very slow.
DXB
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The Bottom Line
Aster Pharmacy in Oud Metha sits near Aster Clinic, making it handy if you need to fill a prescription after an appointment or ask a pharmacist for medicine advice. Reviews specifically mention prescriptions being filled, delivery services and helpful explanations about medicines. The branch is also described as clean, well-stocked and organised.
The strongest feedback is about the people: customers often describe the pharmacists and wider team as polite, knowledgeable and supportive. One reviewer appreciated help chasing an insurance matter, while another said the staff explained medicines clearly. Its proximity to the clinic is another practical advantage, and a review mentions promotions on different products.
There are important caveats. Waiting times are not consistently smooth: one customer waited 35 minutes for a prescription to be handled, while another reported a three-hour wait for a booked consultation. Delivery coverage should also be checked before ordering, since Abu Hail was specifically reported as unavailable.
Complaint handling has drawn sharply negative feedback from some visitors, including reports of uncooperative responses. For a routine pharmacy stop, it is worth confirming the queue, delivery area and expected timing rather than assuming every visit will be quick.