Medication Guidance
Pharmacists have explained dosage and precautions clearly, helping customers understand their medicines before leaving.
Aster Pharmacy - Pavillion Mall, Discovery Gardens (115)
Discovery Gardens
Aster Pharmacy at Pavillion Mall in Discovery Gardens is a practical stop for prescription medicines and everyday healthcare items. Reviews point to clear medication explanations and quick vitamin checks, while the clean, organised shop is balanced by repeated complaints about delivery delays and unanswered calls.
Reputation Score
4.2
★★★★☆
241 ratings
Source: Google Maps
The Good Stuff
Fast Service
Some customers report quick assistance, including during busy hours, and medicines being available when needed.
Medicine Availability
One review specifically reports that the medicines were available and the service was fast.
Vitamin Checks
The pharmacy can provide a quick vitamin check followed by recommendations.
Clean Store
A customer found the pharmacy clean and well-organized, which makes browsing and collecting medicines easier.
Skincare Help
Customers have received assistance comparing skincare products rather than being left to browse alone.
Insurance Follow-up
One review credits the team with following up on insurance approval for a medicine-related request.
Tips for a Better Visit
Check Bills. Before paying, compare every billed medicine with the prescription; one customer reported an added medicine without notice.
Plan Time. Allow extra time for collection, especially at busy periods, as one review reports a very long wait.
Confirm Delivery. For urgent medicines, confirm delivery directly and consider collecting in person because several reviews describe unanswered calls and long delays.
Verify Insurance. Ask what amount was submitted and whether any resubmission is complete; a nebulizer request was reportedly left unsubmitted.
Plan the visit
Practical details
Pavilion Mall
Jebel Ali Village - Discovery Gardens, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Core 1 Daily MV
A named product one customer purchased after receiving a pharmacy recommendation.
Nebulizer
A nebulizer request involving insurance approval is discussed in one detailed review.
Steam Inhaler
An older review describes a steam inhaler being delivered quickly during a breathing emergency.
Common Concerns
Delivery Delays
Home delivery has reportedly taken more than an hour, even when the destination was nearby.
Long Queues
Several reviews describe lengthy waits, with one customer reporting more than an hour in the queue.
Unanswered Calls
Customers have reported difficulty reaching the branch by phone when checking medicines or deliveries.
Unapproved Additions
One customer said an extra medicine was added to the bill without notification or consent.
Insurance Confusion
A nebulizer claim became disputed over the amount submitted to the insurer, leaving the customer unsure which figure was correct.
DXB
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The Bottom Line
Aster Pharmacy at Pavillion Mall in Discovery Gardens suits straightforward prescription shopping and everyday health purchases. Reviews describe pharmacists taking time to explain dosage and precautions, and one customer specifically mentions a quick vitamin check. There is also help with skincare products and insurance approval follow-up.
The in-store experience is often described as clean, well-organized and fast, with medicines available when customers need them. That said, the branch has a marked split in feedback: some visitors report smooth service even during busy hours, while others describe waits of more than an hour, unanswered phone calls and delivery that never arrived when promised. Be cautious with urgent home delivery.
Reviews mention five- to eight-hour delays, including baby prescriptions, and one customer was billed for an additional medicine without being told. If insurance is involved, confirm exactly what was submitted; a nebulizer request became confused over whether AED 150 or AED 381 had been requested. Check the bill against the prescription before paying, and for time-sensitive medicines, consider collecting in person rather than relying on a phone update.