Medication guidance
A pharmacist explained how to use medication and the potential side effects.
Aster Pharmacy - Ribbon Mall, Motor City (143)
Motor City
Aster Pharmacy at Ribbon Mall in Motor City handles prescriptions and everyday pharmacy purchases; reviews highlight careful medication guidance and help choosing collagen to match a customer’s needs and budget. It also provides home delivery, though delivery reliability is a recurring concern in the feedback.
Reputation Score
4.3
★★★★☆
228 ratings
Source: Google Maps
The Good Stuff
Branch sourcing
The team located a mother’s medicines at another branch and arranged delivery home within a day.
Tailored advice
Staff helped a customer choose collagen according to their needs and budget, including smaller bottle orders.
Quick service
One in-store visit was described as quick and smooth, with efficient service.
Family friendly
A customer specifically described this Motor City branch as family friendly.
Tips for a Better Visit
Call ahead. Check medicine availability before starting insurance approval; reviews describe stock shortages being discovered only afterward.
Confirm coverage. Ask what insurance covers and what you will pay before delivery, as one customer faced an unplanned extra medicine charge.
Avoid urgency. Do not rely on express delivery for time-sensitive medicine; one customer repeatedly missed the 60-minute window.
Consider pickup. For urgent prescriptions, collecting in person may be safer than waiting for a rider when delivery availability is uncertain.
Check stock online. Treat the app’s stock status cautiously and verify availability directly before placing an order.
Plan the visit
Practical details
The Ribbon Mall - Shop no. 2
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
60 minute express service
The pharmacy’s 60-minute express delivery service is mentioned, though one reviewer said the window was repeatedly missed.
proper vitamins
Vitamins are one of the products customers mention receiving detailed, helpful advice about.
Common Concerns
Delivery delays
Express and app deliveries have repeatedly arrived hours late, including one order that took over five hours.
Insurance waits
Customers have reported waiting 30 minutes to more than an hour for insurance approvals.
Stock mismatch
An item shown as available online was reported out of stock when ordered.
Wrong medicine
One customer reported receiving a completely different medicine and being unable to reach the branch by phone.
Payment confusion
A driver reportedly requested cash on delivery even though the order had already been paid online.
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The Bottom Line
Aster Pharmacy at Ribbon Mall in Motor City is a practical stop for prescriptions and everyday pharmacy purchases, with reviews especially positive about helpful medication guidance. Customers have described staff explaining how to use medicine and possible side effects, and helping choose collagen to suit their needs and budget. Vitamins are also mentioned, as is the option of home delivery.
The in-store experience can be quick and smooth, and one customer said the team located a mother’s medicines at another branch and brought them home within a day. It is also described as family-friendly. Those positives sit alongside a clear reliability warning: delivery promises are not consistently met.
Reviews describe 60-minute or 90-minute orders arriving three to five hours late, and one order taking 10 hours, often with customers making repeated calls for updates. Insurance processing and stock checks are the other pressure points. Several customers waited 30 minutes to over an hour for approvals; others found medicines unavailable only after approval, or saw online stock that was not actually available.
Call ahead to confirm stock, ask whether insurance has been submitted and what you will pay, and avoid relying on express delivery when medicine is urgent. For time-sensitive prescriptions, collecting in person may be the safer choice.