Medication guidance
Customers describe the pharmacy staff as knowledgeable and able to explain medicines clearly.
Aster Pharmacy - Sapphire Mall (156)
Dubai South
Aster Pharmacy in Dubai South is a pharmacy for everyday and prescribed medicines, with reviews highlighting clear medication explanations and home delivery. It also helps with healthcare-related needs such as insurance approval, although service speed can vary when staffing or systems are under pressure.
Reputation Score
4.8
★★★★★
233 ratings
Source: Google Maps
The Good Stuff
Home delivery
One customer received help with insurance approval and had the medications delivered to their home.
Clean pharmacy
A customer specifically found the pharmacy neat and clean.
Fast emergency care
A review describes very fast service during an emergency doctor visit.
Regular offers
One customer says the pharmacy has good offers every time.
Tips for a Better Visit
Allow time. Allow extra time for collection or visit off-peak, as one customer said medicine pickup always took over 30 minutes.
Check queues. If the pharmacy looks busy, expect delays: one customer saw a single staff member handling more than 20 patients.
Carry change. For delivery, keep exact change ready or confirm payment arrangements first; one rider arrived without change.
Follow up. If insurance is involved, follow up on approval before relying on delivery, as one request was still pending after two days.
Check systems. Before making a time-sensitive visit, check that the pharmacy system is working, since a system outage caused a long wait.
Plan the visit
Practical details
Shop No. 6, Sapphire Mall, Dubai Industrial City, Near to Al Maktoum International Airport
Saih Shuaib 2, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Long waits
Medicine collection can take more than 30 minutes, according to one review.
Staff shortages
A customer reported one staff member handling more than 20 patients, causing a wait of over an hour.
System outages
A system outage was given as the reason for a one-hour wait.
Delivery change
A delivery review reports that the rider did not bring change and responded rudely when asked for help.
Approval delays
One customer was still following up after submitting an insurance approval request two days earlier.
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The Bottom Line
Aster Pharmacy in Dubai South is useful for straightforward medicine purchases, medication guidance and delivery when you cannot make another trip. Reviews describe pharmacists as polite and knowledgeable; one customer said the prescribed medicines were explained clearly, while another praised the help that got a wife’s medications approved through insurance and delivered home. The in-store experience is not consistent.
Some customers describe a neat, clean pharmacy, smooth service and quick attention during an emergency doctor visit. Others report waits exceeding 30 minutes, including one occasion when a single staff member was serving more than 20 patients. A system outage also led to a one-hour delay, and staffing shortages appear in reviews from different years.
If you are collecting medicine in person, allow extra time and consider avoiding busy periods. For delivery, confirm the rider has change: one customer paid 501 because no change was available and described the response as rude. It is also worth checking insurance approval status before relying on delivery.
No review gives a clear medicine price, so call ahead for current costs and availability.