Caring staff
Customers describe the staff as knowledgeable, caring, friendly and supportive, with several reviews highlighting helpful service.
Aster Pharmacy - Souq Al Wasl, Naif, Deira (Asma)
Naif
Aster Pharmacy in Naif is a local pharmacy for prescription medicines and everyday healthcare purchases. Reviews point to prompt prescription handling, fast delivery and a willingness to specially order medicines. It is also described as close to the nearby Aster clinic, which can make collecting medication after an appointment more convenient.
Reputation Score
4.6
★★★★★
122 ratings
Source: Google Maps
The Good Stuff
Prescription speed
One review specifically reports prompt action on prescriptions, useful when you need medication handled quickly.
Fast delivery
Fast delivery is specifically mentioned by a customer alongside prompt prescription handling.
Special ordering
A pharmacist ordered a medicine specially and texted the customer 14 hours later when it was ready, even sending a map.
Clinic proximity
A review says the pharmacy is very near the Aster clinic branch, making post-appointment medicine collection easier.
Quick collection
One customer reported not needing to wait more than 10 or 20 minutes for the response and work to be completed.
Tips for a Better Visit
Confirm insurance. If using insurance delivery, reconfirm the arrangement before relying on it; one customer reported a confirmed delivery being cancelled later.
Check brands. Before leaving, check that the full prescription and the prescribed brands are available, as one review reports partial supply and substitutions.
Ask special-order. If a medicine is unavailable, ask whether it can be specially ordered; one customer was notified when a bespoke order became ready.
Allow follow-ups. For shortages, confirm the next collection date carefully, since one customer said staff rescheduled the request repeatedly.
Plan collection. If you are coming from the clinic, the nearby branch may save a longer trip; one review also reports a 10–20 minute wait.
Plan the visit
Practical details
Souq Al Wasal , OppositeGate No : 3 Deira - Naif Rd
Naif - Deira, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 PM, 2:00 PM – 10:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Insurance coordination
A customer reported that an insurance home delivery was cancelled at night, while another branch then could not process the already-approved insurance.
Delivery cancellation
One insurance-linked home delivery was confirmed and then cancelled later the same day.
Medicine shortages
A review says the complete prescribed medicine was never available and only part of the prescription could be supplied.
Brand substitutions
A customer reported receiving different brands from those prescribed and needing multiple visits to collect everything.
Uneven manner
Although most service comments are positive, one reviewer described the customer-facing attendant as arrogant.
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy in Naif is useful for prescription medicines and routine pharmacy purchases, with reviews especially pointing to prompt prescription handling, fast delivery and helpful staff. Its proximity to the Aster clinic branch is another practical advantage if you need to collect medicine after an appointment. The strongest service example is a specially ordered medicine: a pharmacist notified the customer by text 14 hours later when it was ready and even sent a map.
Another review describes the pharmacy as well stocked and says the work was fast, with no need to wait more than 10 or 20 minutes. There are important exceptions. One customer’s home delivery with insurance was cancelled at night, and another branch could not process the insurance because approval had already been recorded at this location.
Prescription availability also appears inconsistent: a review reports partial medicines, different brands from those prescribed and several visits needed to collect the full order. For a first visit, check the complete prescription and brands before leaving. If something is unavailable, ask whether it can be specially ordered, and reconfirm insurance delivery arrangements rather than assuming a confirmed booking will hold.
Customer feedback is mostly warm, but service manner has not been perfectly consistent.