Insurance Help
Staff have spent hours clarifying insurance requirements and securing approval for prescriptions.
Aster Pharmacy - Town Square (Access 3)
Dubai South
Aster Pharmacy - Town Square (Access 3) is a community pharmacy in Dubai South for prescription medicines, vitamins and everyday wellness needs. Customers value the helpful in-store advice and insurance support, while delivery reliability appears much less consistent.
Reputation Score
4.1
★★★★☆
136 ratings
Source: Google Maps
The Good Stuff
Prescription Support
A pharmacist was praised for handling a complex prescription carefully and thoroughly.
Clinic Coordination
One pharmacist checked medication details with a nearby clinic and brought the medicine during the customer’s IV treatment.
Product Range
Reviews mention a wide choice of supplements and skincare products.
Clear Advice
Customers have received clear explanations of medication use, side effects and prescription instructions.
Quick Orders
A customer reported receiving an order within 20 minutes, showing that some deliveries can be very fast.
Easy Parking
An older review reports two hours of free parking inside the compound, with easy access.
Tips for a Better Visit
Confirm Timing. For urgent medicines, confirm the real delivery time before relying on an advertised 60-minute service.
Check Stock. Ask whether the medicine is physically in stock before ordering; branch transfers have led to long waits.
Verify Prescription. Double-check dosage and concentration against the doctor’s prescription before using any medicine.
Clarify Fees. Ask about the final delivery charge before placing the order, as one customer reported a fee despite free-delivery messaging.
Use Pickup. For time-sensitive orders, consider collecting in person after confirming availability rather than depending on delivery updates.
Allow Parking. If visiting by car, an older review reports two hours of free parking inside the compound.
Plan the visit
Practical details
Zahra breeze -4A.2 - near Medcare Medical centre Town square
Al Yalayis 2, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
MyAster app
The pharmacy’s app is used for ordering items such as vitamins, though one customer reported a serious delivery-address error.
Express service
The express delivery option is mentioned by customers, but its 60-minute promise has been disputed.
Supplements and skin care
Customers mention a broad selection of supplements and skincare products in store.
Glucose testers
A glucose tester purchase appears in a complaint about difficulty obtaining a replacement.
Common Concerns
Delivery Delays
Multiple reviews report medicine deliveries arriving hours or days late, including orders promised within 60 minutes.
Poor Contact
Customers describe unanswered calls and slow WhatsApp replies when following up on urgent medicines.
Stock Issues
When medicines are out of stock, branch transfers may take much longer than the promised delivery time.
Order Errors
One MyAster order containing three vitamins was delivered to the wrong apartment, with no replacement sent that day.
Fee Confusion
A customer was told delivery fees applied despite seeing free delivery advertised.
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The Bottom Line
Aster Pharmacy - Town Square (Access 3) is a convenient Dubai South pharmacy for prescription medicines, vitamins, supplements and skincare. In-store experiences are often the stronger side of the business: customers describe clear medication explanations, professional behaviour and unusually hands-on help with complicated prescriptions and insurance approvals. The product selection gets specific praise for supplements and skin care, and some orders have been delivered very quickly, including one reported 20-minute delivery.
An older review also mentions easy access and two hours of free parking inside the compound. For a straightforward walk-in purchase, that combination makes the branch worth considering. Delivery is the main caution.
Several customers report unanswered calls, slow WhatsApp replies, stock-transfer delays and medicines arriving hours or even days after the promised time. One MyAster order for three vitamins went to the wrong apartment, while another customer waited all day without a replacement. The advertised 60-minute express service has also been criticised, and delivery-fee messaging has not always matched what customers were told at checkout.
For urgent medication, confirm stock and the realistic collection or delivery time before paying. Check the prescription details carefully at handover, particularly dosage or concentration, and clarify any delivery fee in advance.