Clear explanations
Pharmacists take time to explain medicines and proper intake, making prescription visits easier to follow.
International City
A pharmacy in Russia Cluster, International City, serving everyday medication and supplement needs. Reviews point to clear medicine explanations, prescription and insurance support, and delivery help when collecting a medicine in person is difficult.
Source: Google Maps
Pharmacists take time to explain medicines and proper intake, making prescription visits easier to follow.
Several customers say medicines, supplements and essentials are usually available when they visit.
A customer received hands-on help getting a rejected medicine approval reconsidered, with updates throughout.
Reviews describe prescriptions being prepared quickly and the overall service as fast.
One customer received phone support and had medicine delivered to their doorstep.
A customer found the pharmacy clean and organised and obtained the medicine they needed.
Staff have been praised for explaining vitamins and medicines and suggesting discounted multivitamins for children and adults.
Ask intake. Ask the pharmacist to explain how and when to take your medicine; this was specifically praised by a customer.
Check insurance. If insurance rejects a medicine, ask whether the pharmacy can pursue approval and keep you updated.
Ask availability. For a repeat medicine or supplement, ask about stock first; one customer found both consistently available.
Request delivery. If collecting medicine is inconvenient, ask whether phone assistance and doorstep delivery are available.
Allow time. For any test linked to the branch, confirm the schedule and result timing before paying or making plans.
Plan the visit
| Mon | 8:00 AM – 9:30 PM |
| Tue | 8:00 AM – 9:30 PM |
| Wed | 8:00 AM – 9:30 PM |
| Thu | 8:00 AM – 9:30 PM |
| Fri | 8:00 AM – 9:30 PM |
| Sat | 8:00 AM – 9:30 PM |
| Sun | 8:00 AM – 9:30 PM |
One customer said the pharmacy’s customer service was not helpful, so experiences may vary by visit.
A review described waiting a week for a test and another three days for results, alongside payment before the service was completed.
One customer reported an unprofessional and discourteous interaction with a staff member.
The Bottom Line
Aster Pharmacy V19 is a neighbourhood pharmacy in Russia Cluster, International City, and reviews make its strongest case around practical medicine support. You can collect prescriptions, buy medicines and supplements, ask about vitamins, and get help understanding proper intake. Customers also mention insurance assistance when a medicine is rejected, plus phone support and doorstep delivery in one case.
The useful difference here is the amount of explanation people describe. Reviews say prescriptions were ready quickly, pharmacists answered questions clearly, and the shop was clean and organised. Another customer said medicines and supplements were always available, while a separate visit led to suggestions for discounted multivitamins for both children and adults.
That makes it worth asking about stock and suitable alternatives rather than assuming an item is unavailable. Service is not perfectly consistent. One review calls the customer service unhelpful, another reports a discourteous interaction, and a particularly negative account describes waiting a week for a test and three more days for results after payment.
If your visit involves testing rather than a straightforward pharmacy purchase, confirm the timetable first. For routine prescriptions, ask about dosage, insurance approval and delivery options at the counter.