Medication guidance
Customers say pharmacists take time to explain medicines clearly, making prescriptions easier to understand.
Aster Pharmacy - Wasl Village (179)
Al Qusais
Aster Pharmacy in Wasl Village is a convenient stop for medicines, prescription support and everyday healthcare needs. Reviews especially highlight clear medication explanations, help with insurance approvals, and a useful range of supplement and skincare items.
Reputation Score
4.8
★★★★★
129 ratings
Source: Google Maps
The Good Stuff
Medicine ordering
If a medicine is unavailable, the pharmacy has been praised for ordering it and calling when it arrives.
Quick service
Several reviews describe the in-store service as fast, including one customer who found it easy and convenient.
Clear advice
Customers mention knowledgeable staff who explain medication and give suggestions for skin and health concerns.
Product range
Reviews mention a wide variety of supplement and skincare items alongside medicines.
Clean layout
One detailed review found the pharmacy well-organized and clean, with medication explanations handled clearly.
Tips for a Better Visit
Confirm delivery. Ask about delivery timing and fees first; one review reports a fee for orders under 50 dhs.
Track approval. For an insurance medicine, ask for the approval ticket number before waiting for the pharmacy to process it.
Compare products. If you are offered a pricier alternative, ask whether a lower-priced option is available before buying.
Check returns. Confirm the return policy before opening an item, as one customer reported a refusal after opening it.
Allow time. If you are visiting at a busy moment, allow extra time: one customer said they had been waiting for a long time.
Plan the visit
Practical details
Al Wasl Village Retail Centre
Al Qusais Ind. Fifth, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Popular Mentions
home delivery services
One customer specifically praised the branch's fast home delivery services.
insurance approval
A review describes assistance with getting an insurance approval processed.
workout products
A customer highlighted professional guidance around workout products.
Common Concerns
Delivery delays
Some customers report long delivery waits, including orders confirmed after an hour and delayed again.
Approval updates
One customer waited two hours for an insurance approval that had not been submitted and then could not get through by phone.
Upselling
Reviews complain that staff sometimes push higher-priced products or supplements instead of simply supplying medicine.
Queue handling
A customer left after waiting while someone who arrived later was served first.
Return dispute
One review describes a return being refused after an item had been opened, and says the same machine cost half as much elsewhere.
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The Bottom Line
Aster Pharmacy in Wasl Village is useful for picking up medicines, asking questions about a prescription, or browsing supplement and skincare items. Customers often mention clear explanations of medications, knowledgeable advice for skin and health concerns, and help ordering a medicine when it is not immediately available. The pharmacy has also been described as clean and well-organized.
Service is not completely consistent. Several recent reviews praise fast, friendly assistance, while others report poor customer service, queue problems and delivery delays. One customer waited two hours over an insurance approval that had not actually been submitted, and another said an order within Al Wasl Village involved a delivery fee for orders under 50 dhs.
If timing matters, confirm whether the medicine is in stock, ask for an insurance ticket number, and check delivery timing and fees before committing. There are also complaints about being pushed towards supplements or higher-priced products. Ask about alternatives if a recommendation feels more expensive than expected.
For purchases you may need to return, clarify the policy before opening the item. Overall, the strongest reason to consider this branch is its medication guidance and ordering support, but straightforward collection may be less predictable when delivery, insurance or product recommendations are involved.