Insurance help
Staff have handled doctor reports, insurance updates and approvals, sometimes taking the process through to delivery.
Aster Pharmacy - Zen Cluster, Discovery Gardens (Aster MGP)
Discovery Gardens
A community pharmacy in Discovery Gardens for prescription medicines, insurance-related approvals and everyday health needs. Reviews highlight staff who explain medication clearly and can arrange delivery, although collection and delivery times can vary sharply.
Reputation Score
4.3
★★★★☆
874 ratings
Source: Google Maps
The Good Stuff
Medication advice
Customers report clear guidance on prescriptions and practical explanations of what to do next.
Helpful staff
Several reviews describe accommodating, patient staff who guide patients through the pharmacy process.
Delivery option
Delivery is available across Discovery Gardens and nearby areas, and some customers report quick, professional fulfilment.
Organised store
One review found the pharmacy clean, well-organized and stocked with a good product range.
Tips for a Better Visit
Allow time. Build in at least 30 minutes for collection; one non-peak late-morning visit still exceeded that.
Confirm delivery. If ordering delivery, ask for a realistic arrival time and keep checking if the promised time passes.
Check approval. Ask whether every prescription has been submitted for insurance approval before waiting at the counter.
Check stock. Confirm that each prescribed medicine is in stock, especially if you need the first dose the same day.
Check prescriptions. Before paying, verify that all prescribed medicines and insurance requests appear correctly on your claim.
Plan the visit
Practical details
Building no: 10, Ground Floor Zen Cluster
Jebel Ali Village - Discovery Gardens, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Long waits
Medicine collection can take 45 minutes to an hour, with some customers reporting waits of one to two hours.
Delivery delays
Customers have reported missed delivery times, unanswered calls and medicines arriving as late as 11pm.
Limited seating
Long waits are harder when the pharmacy is full and there are not enough seats for unwell patients.
Few open counters
Even with eight counters, reviews say only a few may be operating during busy periods.
Process errors
One customer waited while approval and stock issues were handled separately for two prescribed medicines.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
aed 100
copay per prescription
“They then inform me my insurance copay would come up to 100 aed plus, when my policy and card clearly state that my max copay per prescription is aed 100”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
Aster Pharmacy in Discovery Gardens is useful for collecting prescription medicines, getting medication guidance and sorting out insurance approvals. Reviews describe staff who explain prescriptions clearly, update insurance details and obtain reports from doctors when needed. Delivery is another practical option, with coverage mentioned across Discovery Gardens and nearby areas.
The main caution is time. Multiple customers report waiting 45 minutes to an hour, while another says medicine collection can take one or two hours. Even a non-peak Monday late morning involved a wait of more than 30 minutes, and one review notes that only a few of eight counters were open.
Seating can also run short, which matters if you are collecting medicine while unwell. Delivery is inconsistent rather than reliably quick. Some customers praise fast fulfilment, but others describe unanswered calls, a promised 8pm arrival turning up at 11pm, or a five-hour failed delivery.
If timing matters, confirm stock, make sure every prescription has gone for approval and get a realistic delivery update before leaving. The pharmacy is also described as clean and well-organized, but the service experience appears to depend heavily on queue load and process coordination.